Scheduling Assistant

This is a fully remote position, open to applicants in Alabama, +1 more state.

📋 Description

• Support the scheduling and operations of contact center activities.

• Respond to incoming calls to arrange appointments for both new and returning patients across all locations.

• Gather and record patient medical history in the electronic medical record (EMR) system.

• Carry out additional tasks as assigned and as requirements change.

• Deliver administrative and patient support through virtual technologies to optimize healthcare workflows and enhance patient experiences.

⛳️ Requirements

• High school diploma or an equivalent qualification.

• Preferred healthcare-specific training, though not mandatory.

• Excellent written and verbal communication abilities.

• Capacity to uphold strict patient confidentiality and comply with US HIPAA regulations and other pertinent laws.

• Dependable high-speed internet connection necessary.

• A quiet and private working environment is required.

• A friendly, courteous, and professional attitude is essential.

• Compassion and a nurturing approach towards patients.

• Self-driven, detail-oriented, and capable of working independently.

🏝️ Benefits

• Derick Dermatology will supply the necessary work-from-home equipment, including a secure laptop, monitor, headset, and webcam (the equipment provided may vary based on job function).