Scheduling Assistant

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Support the scheduling and operations of the contact center.

• Handle incoming calls to arrange appointments for both new and returning patients across all locations.

• Gather and record patient medical histories in the electronic medical record (EMR) system.

• Offer extensive administrative and patient support services through virtual technologies.

• Provide prompt and precise information, scheduling, and assistance.

• Carry out additional tasks as assigned and as requirements change.

⛳️ Requirements

• Must reside in Alabama.

• High school diploma or equivalent is required.

• Healthcare-related training is preferred but not mandatory.

• Excellent written and verbal communication skills are essential.

• Must exhibit empathy and a compassionate attitude towards patients.

• Self-driven and detail-oriented individuals are encouraged to apply.

• Ability to work independently is necessary.

• Must maintain strict confidentiality of patient information and comply with US HIPAA laws and other applicable regulations.

• A reliable high-speed internet connection is required.

• A quiet and private workspace is essential for this role.

• Required working hours: Monday through Friday from 8am–4pm CST or 9am–5pm CST, plus one Saturday per month from 6:45am to 12:45pm.

🏝️ Benefits

• Derick Dermatology supplies necessary work-from-home equipment, including a secure laptop, monitor, headset, and webcam.

• Option for remote work is available.

• Part-time remote work opportunities are outlined in the initial description.