SBA Closing Manager

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Recruit, mentor, develop, oversee, and train team members, including succession planning.

• Supervise credit, loan, SBA documentation policies, closing due diligence, regulatory requirements, and related systems.

• Formulate strategies to enhance efficiency, productivity, quality, and risk management within the SBA segment.

• Act as a subject matter expert on SBA closing and processing.

• Make independent decisions regarding compliance with bank and SBA documentation standards.

• Serve as the primary escalation point for business partners concerning team performance and transactional challenges.

• Conduct annual performance evaluations and manage performance-related activities.

• Oversee the SBA Closing Desk team and ensure timely workflow completion.

• Review loan documentation for originated and widely syndicated loans.

• Ensure accurate documentation of SBA, legal, credit, collateral, regulatory, guaranty, and approved-term requirements.

• Manage title company processes and communicate with borrowers about title requirements.

• Conduct SOX testing as necessary.

• Maintain document and data integrity for CECL compliance.

• Meet headcount, SLA, and efficiency metrics; investigate and resolve customer inquiries and complaints.

• Monitor and address system issues while establishing controls for audit compliance.

• Serve as a technical liaison for documentation processes, methods, and workflows.

• Lead documentation and monitoring initiatives.

• Collaborate with Credit Managers, Portfolio Managers, Underwriters, bankers, closers, attorneys, and strategic partners.

• Manage relationships with third-party vendors.

• Ensure adherence to company policies and federal/state regulations.

• Complete special projects and contribute to strategic planning and management decisions.

• Participate in regulatory and compliance webinars and training.

⛳️ Requirements

• Bachelor’s degree in business is preferred.

• 6–8 years of experience in SBA Lending closing and a solid understanding of SBA loan program requirements.

• Advanced knowledge of SBA's SOP requirements and regulations.

• 6–8 years of experience in loan closing and documentation functions with outside counsel.

• 6–8 years of experience reviewing insurance, title work, collateral, lien filings, and appraisal reports.

• 2–6 years of experience collaborating with bankers, underwriters, closers, and attorneys.

• Familiarity with credit, loan, and SBA documentation policies, closing due diligence, BSA, Beneficial Ownership, Flood Regulations, SOX, and CECL data points.

• Proficiency in Microsoft Office and department-specific software.

• Capability to work with on-site equipment.

🏝️ Benefits

• Equal opportunity employer.

• Inclusive work environment.