SAP Functional Analyst – Manufacturing, Quality, PP/DS

This is a fully remote position, open to applicants in Iceland.

📋 Description

• Deliver functional assistance for SAP S/4HANA, with a primary focus on QM, PP, and PP/DS.

• Support manufacturing and quality processes, including production/process orders, master recipes, BOMs, work centers/resources, inspection lots, results recording, usage decisions, and batch management.

• Analyze incidents, conduct root-cause analysis, resolve issues within established service levels, and escalate when necessary.

• Provide daily support and guidance to key users in Manufacturing, Supply Chain, and Quality.

• Assist in optimizing PP/DS planning and scheduling, encompassing heuristics, planning runs, alerts, and planning challenges.

• Manage master-data dependencies and the integration between PP/DS and core S/4HANA.

• Collect and analyze business requirements, defining SAP configuration or functional enhancements.

• Transform requirements into functional specifications and coordinate development with SAP technical experts and external consultants.

• Manage SAP change requests from start to finish, including impact assessment, configuration, testing, UAT coordination, and deployment.

• Lead smaller SAP enhancements and improvement initiatives within QM, PP, and PP/DS, while contributing to larger projects and rollouts.

• Adhere to GMP and computerized-system validation standards, including change control, test evidence, and deviation management.

• Maintain functional documentation, SOP-related system documentation, and training materials for end-users.

• Educate key users and end users on new and modified functionalities.

⛳️ Requirements

• Bachelor’s degree in Information Systems, Engineering, Supply Chain, Life Sciences, or an equivalent relevant field.

• At least 5 years of functional experience with SAP, ideally within SAP PP, QM, and/or PP/DS.

• Experience providing support for SAP S/4HANA in a productive manufacturing setting.

• Hands-on configuration expertise in at least one of the following: PP, QM, or PP/DS.

• Strong understanding of manufacturing, quality, and production-planning processes.

• Excellent analytical, problem-solving, and stakeholder management abilities.

• Proficient in both written and spoken English.

• Preferred: Experience in a GMP-regulated industry and familiarity with computer-system validation.

• Preferred: Background in process manufacturing, including process orders, master recipes, and batch management.

• Preferred: Knowledge of MM, WM/EWM, PM, and MES or LIMS interfaces.

• Preferred: Experience collaborating with external SAP partners and utilizing an ITIL-based support model.

• Preferred: SAP certification in PP, QM, or PP/DS.

• Demonstrates ownership of issues and follows them through to resolution.

• Communicates effectively with business users and technical teams.

• Organized and detail-oriented, with a keen focus on quality and compliance.

• Comfortable balancing daily support tasks with improvement initiatives.

🏝️ Benefits

• Fully remote work arrangement.