Salesforce Technical Business Analyst

This is a fully remote position, open to applicants in Poland.

📋 Description

• Develop and lead the long-term product strategy covering DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.

• Identify untapped opportunities within the Salesforce ecosystem and create new product categories or capture market share.

• Convert Salesforce platform expertise into comprehensive enterprise product functionalities.

• Monitor Salesforce product trajectories and strategically position Flosum for significant platform changes.

• Spearhead AI-enhanced DevOps features utilizing Agentforce, which includes smart deployment agents, AI-assisted code reviews, automated security assessments, and predictive release management.

• Establish extensibility for customer-developed AI-driven workflows within the security parameters of Salesforce.

• Lead the charge in agent-aware governance for autonomous systems and AI agents.

• Collaborate with Fortune 500 clients and prospects to identify their challenges in Salesforce development, security, compliance, and data management.

• Transform enterprise needs into effective product solutions.

• Collaborate with Sales and Customer Success teams on deal strategies, strategic-account demonstrations, and competitive analysis.

• Author product requirements, user stories, and acceptance criteria.

• Work alongside Engineering on project timelines, sprint planning, backlog prioritization, and release management.

• Define and monitor product KPIs such as adoption, activation, expansion, NPS, and competitive win rates.

• Conduct over 25 customer and prospect interviews in the initial 90 days.

• Perform a competitive audit and present an updated product roadmap.

• Achieve at least one major product launch within months 3 to 6.

• Outline the future of Flosum's AI capabilities and the associated execution plan.

• Enhance competitive win rates, introduce a brand-new product feature, and assert leadership in AI-driven Salesforce DevOps.

⛳️ Requirements

• Minimum of 7 years of product management experience in B2B SaaS, with at least 3 years concentrated on the Salesforce ecosystem or related platforms.

• Profound technical knowledge of the Salesforce platform, including metadata-driven architecture, deployment processes, sandboxes, packaging, security frameworks, Apex, Lightning, and the ISV partner ecosystem.

• Demonstrated success in delivering products that are adopted and financially supported by enterprise clients, including Fortune 500 and regulated industry customers.

• Preferred experience in DevOps, CI/CD, release management, or security/compliance tools.

• Familiarity with Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX.

• Strong insights into AI/ML, particularly Salesforce Agentforce, Einstein, and Data Cloud.

• Practical experience in drafting PRDs, engaging with customers, reviewing wireframes, and participating in sprint evaluations.

• Outstanding communication skills for presenting to C-suite executives and writing technical documents.

• A mindset of intellectual curiosity and a proactive approach.

• Experience in developing products within the Salesforce AppExchange ecosystem, ideally as an ISV or in a Salesforce-native product company.

• Knowledge of the intersection of DevOps and security/compliance in regulated sectors.

• Experience in driving product-led growth initiatives within an enterprise context.

• A vision for the future of AI in Salesforce DevOps and a three-year outlook for autonomous agents.

• Proven experience competing against well-funded rivals and achieving success through product excellence.

🏝️ Benefits

• Competitive base salary with performance bonuses.

• Equity participation opportunities.

• Comprehensive benefits package including health, dental, vision, and 401k plans.

• Flexibility for hybrid work (San Ramon, CA HQ) or remote work for exceptional candidates.

• Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer interactions.

• A category-defining opportunity.

• Direct collaboration with the CEO.

• Access to a Fortune 100 customer base.

• Participation at an AI inflection point.

• A missionary culture that drives our mission forward.