Salesforce, RevOps Systems Administrator

This is a fully remote position, open to applicants in Canada.

📋 Description

• Configure Salesforce flows, validation rules, page layouts, permission sets, profiles, reports, and dashboards.

• Manage Salesforce users and licenses, perform security reviews, and ensure field-level data hygiene is maintained.

• Address and resolve data quality and configuration backlog issues, such as duplicate records, broken flows, permission gaps, and outdated automation.

• Collaborate with the Director on decisions regarding object model and taxonomy architecture, taking ownership of the implementation.

• Oversee the administration of HubSpot, Chili Piper, Propensity, Fathom, RocketLane, CLM/quoting tools, and Salesforce sales engagement and cadence tools.

• Ensure seamless integrations between marketing and GTM tools and Salesforce.

• Assist with tool evaluations and pilot programs, from initial setup to ongoing operations.

• Maintain Salesforce syncs, exports, integrations, reports, dashboards, and lightweight data pipelines.

• Troubleshoot integration issues in collaboration with the analytics engineer.

• Aid in the transition to the source-of-truth cloud data lake reporting system.

• Work together with the data/analytics team on schema and warehouse inquiries without being responsible for in-depth analytics engineering.

• Utilize Claude and Claude Code for SFDX metadata modifications, bulk data corrections, scripted QA, and automation tasks.

• Define, test, and review configuration changes prior to production deployment.

⛳️ Requirements

• 2 to 4 years of practical experience in Salesforce administration (Sales Cloud).

• Salesforce Administrator certification is preferred but not mandatory.

• Hands-on, deliverable experience with at least one AI coding/automation tool such as Claude Code, GitHub Copilot, Cursor, or a similar tool.

• Experience in administering at least one marketing automation or sales engagement platform, such as HubSpot, Marketo, Salesloft, Pardot, or equivalent.

• Proficient in writing basic SQL for data validation and light scripting for automation tasks.

• Experience with Salesforce administration in a production environment for real users.

• Understanding of what can be built declaratively versus what requires escalation.

• Capability to resolve data and configuration issues rather than simply creating reports to address them.

• Ability to inherit and prioritize a technical backlog effectively.

• Good judgment regarding the cleanliness of tools that write back to Salesforce.

• Bonus: Familiarity with a CPQ/quoting tool, CLM tool, or data warehouse/BI layer.

🏝️ Benefits

• A group RRSP employer contribution up to 5%.

• Group insurance coverage for you and your family.

• Employee Assistance Program (EAP) and telemedicine services.

• An annual wellness allowance of $750.

• Flexibility to work in the office or from home.

• Opportunity to work up to 3 months abroad each year (conditions apply).

• Flexible working hours.

• 4 weeks of vacation time.

• 8 sick days each year.

• Year-round mini-Fridays.

• Opportunities for skill development through workshops, communities of practice, training sessions, access to Udemy, and chances to attend conferences.

• Company-wide and team bonding events.

• Weekly Bootcamp and Pilates classes.

• 25% discount on annual STM and EXO memberships.

• In-office snacks, including fresh fruit baskets, coffee, beverages, and complimentary drinks.