Salesforce Marketing Cloud Solution Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct comprehensive technical business process analysis and implement Salesforce Marketing Cloud solutions.

• Collaborate directly with clients to convert business goals into technical specifications.

• Assist in pre-sales discussions as a subject matter expert and contribute to level-of-effort estimations.

• Comprehend and present Salesforce and other technological solutions to potential clients and prospects.

• Stay updated with the latest features and product launches from Salesforce and technology partners.

• Oversee, maintain, and upgrade CRM and marketing automation platforms following best practices.

• Deliver ROI analysis and reporting for marketing campaigns and initiatives.

• Propose creative strategies to boost sales, enhance customer experience, and improve brand visibility.

• Engage directly with clients to manage implementation and customization projects.

• Take part in or lead an internal center of excellence for Marketing Cloud and CDP.

• Handle budgets, scopes, risks, and issues throughout project lifecycles and ongoing engagements.

• Build trusted relationships with clients, partners, Salesforce, and other stakeholders.

• Carry out other assigned responsibilities.

⛳️ Requirements

• At least three years of experience in a comparable consulting position using Salesforce Marketing Cloud.

• Extensive technical configuration expertise in Salesforce Marketing Cloud and Salesforce Sales Cloud.

• Existing knowledge or a strong eagerness to learn additional Marketing Cloud products such as CDP and Interaction Studio.

• Understanding of search engine marketing and familiarity with social media tools, strategies, and best practices.

• Proven experience in creating digital content that meets modern professional standards and styling.

• Familiarity with industry-standard sales, marketing automation, and sales processes and strategies.

• Salesforce Marketing Cloud Certifications or the capability to obtain certification immediately.

• Ability to maintain confidentiality of sensitive customer and company information.

• Willingness to travel up to 10% on occasion.

• Strong skills in time management, organization, attention to detail, communication, presentation, business acumen, and independent work.

• Capability to engage with stakeholders via email, phone, and in-person interactions.

• High moral and ethical standards, including trustworthiness, honesty, integrity, reliability, and a positive attitude.

• Proficiency in articulating and writing about technical software offerings and solutions with accuracy and elegance.

🏝️ Benefits

• Competitive salary and benefits package.

• Flexibility to balance personal and professional commitments.

• Support for professional development.

• A collaborative and innovative work atmosphere.