Salesforce Administrator II – Contract

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Configure and oversee essential Salesforce functionalities, such as custom objects, advanced flows, and validation rules.

• Maintain and enhance business process best practices within the Salesforce framework.

• Implement data governance principles to guarantee high data quality and scalable information architectures.

• Design and sustain reports and dashboards for business processes and decision-making support.

• Manage user access, track login and activity logs, deactivate users, and audit field/profile access and permissions.

• Conduct data cleanup and manipulation using Data Loader or third-party applications.

• Execute changes through a deployment pipeline instead of directly configuring production environments.

• Provide initial Salesforce support, troubleshoot issues, and resolve inquiries through to completion.

• Utilize AI assistants for impact analysis and issue investigation.

• Monitor Salesforce configurations, capabilities, and release updates, assessing their operational impact.

• Facilitate employee onboarding, Salesforce training, and promote user adoption.

• Assess and drive the adoption of technologies, processes, and procedures that enhance Salesforce efficiency.

• Document system configurations, processes, and standard operating procedures.

• Assist with special projects and strategic initiatives.

• Collaborate as part of a high-performing Agile engineering team.

⛳️ Requirements

• Over 4 years of Salesforce experience, encompassing configuration and support for Sales Cloud and Salesforce Experience Cloud.

• Strong comprehension of Salesforce administration, including user management, security settings, and data management.

• Practical experience with Salesforce Flow.

• Proficiency in Salesforce reports and dashboards.

• Hands-on experience utilizing AI assistants in technical tasks.

• Experience in training and onboarding new Salesforce users.

• Ability to work collaboratively with stakeholders to implement new features through configuration, development, or technology evaluations.

• Strong communication skills and the ability to document processes clearly.

• Excellent problem-solving abilities, capable of diagnosing and resolving technical issues.

• Outstanding organizational skills.

• Familiarity with Agile principles and practices.

• Enthusiasm for working in a fully Agile team.

• Salesforce Administrator Certification (preferred).

• Advanced Administrator Certification (preferred).

• Platform App Builder certification (preferred).

• SAFe Agilist Certification (preferred).

• Experience with Salesforce development tools and techniques (preferred).

• Exposure to version-controlled deployment methods (preferred).

• Experience with Marketo, Tableau, Intercom, and PandaDoc (preferred).

• Must reside in the United States.

🏝️ Benefits

• Remote work in a collaborative environment.

• Compensation based on location and experience level.

• Equal opportunity employment.

• Globally distributed team environment.