Salesforce Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Set up, manage, and optimize Salesforce features, automated workflows, reporting, dashboards, user permissions, and more.

• Collaborate with key stakeholders to collect requirements and convert business needs into scalable Salesforce solutions.

• Diagnose user-related issues and provide daily support to stakeholders with varying levels of Salesforce expertise.

• Work alongside Salesforce Development, Analytics, and Data Engineering teams on integrations, new data points, and intricate technical solutions.

• Utilize SQL and Snowflake to query and verify data while ensuring accuracy and integrity throughout Salesforce.

• Conduct testing and implement system enhancements.

• Identify areas for improvement in tools, processes, and user engagement.

• Provide support for technology utilized by VIP teams, VIP Hosts, and Player Development teams.

⛳️ Requirements

• Minimum of 2 years of practical experience in Salesforce administration, sales operations, or a related field.

• Current Salesforce Administrator certification.

• Strong expertise in Salesforce Flow Builder, reports, dashboards, user administration, and data management.

• Working knowledge of SQL.

• Experience working with Snowflake or a similar cloud data platform.

• Proficiency in Excel and Google Sheets.

• Familiarity with Apex and Salesforce development concepts, including when to collaborate with a developer.

• Strong communication, stakeholder management, and analytical problem-solving abilities.

• A proactive approach to learning and improvement.

• May need to obtain a gaming license issued by the relevant state agency as a condition of employment.

🏝️ Benefits

• Bonus

• Equity

• Benefits as applicable

• Support in navigating the gaming-license process if relevant to the position