This is a fully remote position, open to applicants in Pakistan.

📋 Description

• Design and sustain custom objects, fields, workflows, validation rules, and Flows.

• Create and maintain integrations between Salesforce and external applications utilizing REST/SOAP APIs.

• Tailor and enhance Sales Cloud, Service Cloud, and other Salesforce products as needed.

• Work alongside business stakeholders to gather requirements and convert them into technical solutions.

• Administer, configure, and uphold the Salesforce platform to meet business requirements.

• Construct and maintain custom objects, fields, page layouts, validation rules, reports, dashboards, and Flows.

• Oversee user accounts, roles, profiles, permission sets, and sharing rules.

• Enhance and support Sales Cloud, Service Cloud, and other Salesforce products as needed.

• Monitor system performance, data quality, and platform adoption while implementing best practices.

• Diagnose and resolve Salesforce-related issues, providing prompt support to end users.

• Assist with data imports, exports, cleansing, and ongoing data management tasks.

• Support Salesforce releases, testing, system enhancements, and environment management.

• Generate and maintain system documentation, training materials, and knowledge base articles.

• Identify areas for process enhancement, automation, and platform optimization.

⛳️ Requirements

• Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related discipline.

• At least 4+ years of practical Salesforce Administration experience.

• Significant experience in Salesforce configuration, customization, and platform administration.

• Practical experience with Salesforce Flows and process automation.

• Competence in creating and managing reports, dashboards, and data management processes.

• Strong understanding of Salesforce security, including Roles, Profiles, Permission Sets, and Sharing Rules.

• Experience in supporting Sales Cloud and/or Service Cloud.

• Acquainted with Salesforce Data Loader and data migration activities.

🏝️ Benefits

• Competitive compensation in USD (Dollar Pledge)

• 100% remote role from anywhere in Pakistan

• Supportive and inclusive work environment

• Career growth opportunities in a rapidly expanding global organization