Sales Training Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead quarterly analyses to identify learning needs by utilizing business priorities, performance metrics, field observations, learner feedback, and contributions from Sales Leadership.

• Develop and oversee the commercial training roadmap, learning calendar, competency framework, and role-specific development pathways.

• Establish learning objectives, desired behaviors, assessment methods, and reinforcement strategies.

• Manage training programs comprehensively, including scoping, stakeholder alignment, design, development, launch, assessment, iteration, and communication.

• Design onboarding curricula, quarterly sales training sessions, product-launch education, and advanced capability programs tailored for capital sales professionals.

• Create engaging instructor-led, virtual, blended, and digital learning experiences based on adult learning principles.

• Produce facilitator guides, participant materials, job aids, simulations, assessments, certification tools, and resources for field reinforcement.

• Collaborate with subject-matter experts to convert complex clinical, technical, and commercial information into practical, learner-focused content.

• Develop standards, materials, and frameworks for training volunteer Sales trainers.

• Conduct ride-alongs and structured field observations to assess learning transfer and confirm training needs.

• Measure program effectiveness using competency models, assessments, learner feedback, adoption metrics, and business indicators.

• Collect insights from the field and customers through commercial and clinical stakeholder engagement.

• Compile findings into actionable recommendations for the Director of Sales Effectiveness and commercial leaders.

• Continuously enhance curriculum, tools, and quarterly objectives.

• Coordinate with subject-matter experts, facilitators, vendors, technology, and logistics for effective delivery.

• Collaborate with Strategic Accounts, Clinical Excellence, Marketing, Product, and other commercial partners.

• Ensure content governance, version control, learning records, and program documentation are maintained.

⛳️ Requirements

• Bachelor’s degree or equivalent experience is required.

• Proven experience managing sales training or enablement programs from needs analysis to design, launch, measurement, and ongoing improvement.

• Background in supporting capital equipment sales, ideally in medical devices, hospitals, health systems, or similarly intricate healthcare settings.

• Strong instructional design skills and a solid understanding of adult learning principles across instructor-led, virtual, blended, and digital formats.

• Demonstrated program management abilities, including managing multiple priorities, stakeholders, dependencies, and delivery timelines.

• Experience in developing competency models, assessments, certification strategies, and evaluating learning effectiveness.

• Excellent facilitation, communication, and cross-functional influencing skills.

• Familiarity with learning management systems and digital learning platforms is preferred.

• Experience in dialysis, kidney care, MedTech, or another complex capital-equipment market is preferred.

• Experience in translating clinical, technical, or product information into commercial learning is preferred.

🏝️ Benefits

• Eligibility for a 10% bonus.

• Opportunities to develop skills and expertise in a rewarding career.

• Chance to collaborate with talented individuals.

• Opportunities for professional growth and challenges.