Sales Training Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Implement and assist in the development of the yearly sales training strategy and plan.

• Facilitate the onboarding process for new sales representatives through thorough training programs.

• Provide annual advanced training sessions for seasoned sales representatives.

• Work collaboratively with Marketing, Sales, Medical Affairs, and other Veracyte team members on training workshops.

• Organize, design, and deliver classroom, virtual, and quarterly online training sessions.

• Create and revise written and video training materials.

• Conduct classroom sales training and manage onboarding training calls and ride-alongs.

• Ensure that training programs cater to new customers, products, product extensions, and markets.

• Perform gap analyses and modify curriculum based on insights from the commercial team.

• Evaluate training outcomes and develop proficiency and competency assessments.

• Assess sales representative performance and provide feedback to Regional Sales Directors and relevant stakeholders.

• Direct training for new employees in the Business Unit outside of the sales team.

• Engage in annual brand and tactical planning.

• Secure MLR approval for training materials and ensure adherence to regulatory and compliance standards.

⛳️ Requirements

• Over 7 years of successful experience in commercial sales training or equivalent experience in the medical/biotech/pharmaceutical sector.

• Bachelor's degree in business, life sciences, healthcare, education, or a related field, or equivalent experience.

• Knowledge of commercial medical sales in physician offices within the IVD or LDT sectors.

• Strong understanding of adult learning principles, instructional design methodologies, and learning technologies.

• Capability to deliver both classroom and remote training sessions.

• Proficiency in Microsoft Office, including Word, PowerPoint, Excel, and SharePoint.

• Proficient in Salesforce.

• Excellent project management abilities and capacity to oversee multiple projects and timelines.

• Willingness to travel 15–25% of the time, based on in-person training requirements.

• Strong skills in coaching, communication, adaptability, time management, and strategic agility.

• Previous experience as a Regional or National Sales Trainer or in sales training is preferred.

• Experience with breast cancer oncology products, diagnostics, or related therapeutic areas is preferred.

• Proven track record in developing, implementing, and facilitating sales training programs for field-based commercial teams is preferred.

• More than 2 years of experience with Veracyte is preferred.

🏝️ Benefits

• Competitive salary and benefits package.

• Potential for additional discretionary bonuses/incentives.

• Possibility of receiving restricted stock units.

• Opportunities for career advancement and personal growth.

• An inclusive workplace and workforce.

• Recognized as a 2024 Certified™ Great Place to Work® in the US and Israel.