Sales Training Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and implement new-hire training for products.

• Manage the entire new-hire training program for the field team in partnership with the Head of Sales Training, sales leadership, and regional field training staff.

• Create training materials and methods for delivery.

• Organize onboarding, training, and certification processes for new employees throughout their tenure.

• Lead the National Field Trainer program to guarantee team preparedness and compliance.

• Administer the Field Site Training Event Program, including managing attendees, providers, coordination, and outcomes.

• Develop and present virtual content for new-hire cohorts in between in-person sessions.

• Participate in on-site training events, such as cadaver labs, product launch meetings, and National and Global Sales Meetings.

• Act as a subject matter expert in Spinal Cord Stimulation and Saluda Medical Closed Loop technology.

• Collaborate with sales leadership on training plans for new-hire direct reports, adjusting them to meet learning and business requirements.

• Establish effective onboarding processes in collaboration with HR and other business units.

• Create and implement engaging, actionable, scalable, and results-oriented training methods.

• Evaluate and modify curricula based on feedback from participants, proctors, and trainers.

• Design assessment and evaluation strategies to track participant progress and training effectiveness.

• Develop training agendas that align with anticipated outcomes.

• Work across functions to assist new hires in understanding interdisciplinary team operations.

• Coordinate with Field Training, R&D, and Marketing to integrate product and technical training.

• Support commercial preparedness for product launches in collaboration with Upstream Marketing and R&D.

• Create and monitor KPIs for sales training programs, assessing their effectiveness and demonstrating financial ROI.

• Engage with cross-functional and global regional partners to identify educational and training requirements and support business objectives.

⛳️ Requirements

• Bachelor’s degree in business, science, or a health-related discipline.

• 3+ years of experience overseeing training programs within the medical device sector.

• Experience in the medical device field is mandatory.

• Preference for candidates with neuromodulation experience.

• Background in medical device clinical support, sales, technical device support, and patient-facing roles is required.

• Sales experience is preferred.

• An MBA or relevant advanced degree is desirable.

• Proven experience in supporting and managing training curricula.

• Ability to juggle multiple tasks for various trainees simultaneously.

• Excellent organizational and tracking abilities for managing numerous projects.

• Strong public speaking capabilities.

• Flexibility to adapt to a fast-paced and constantly changing environment.

• Familiarity with Learning Management Systems.

• Understanding of adult learning principles is essential.

• Knowledge in instructional design is advantageous.

• Extensive cross-functional experience.

• Capability to cultivate strong relationships with customers, clinical personnel, and sales partners.

• Exceptional interpersonal communication and negotiation skills for diverse audiences, including sales and marketing leadership.

• Ability to adhere to company policies, procedures, industry regulations, and government guidelines, including FDA and AdvaMed compliance.

🏝️ Benefits

• Opportunities for extensive travel, including participation in in-person training events and national/global sales meetings.

• Possibility of weekend work related to extended travel and training activities.

• Remote work flexibility available anywhere in the United States.

• Commitment to diversity and equal opportunity in the workplace.