Sales Technology Specialist – Administrator

This is a fully remote position, open to applicants in Poland.

📋 Description

• Assist the sales organization as the primary administrator for the sales technology stack, starting with HubSpot and DealHub.

• Oversee HubSpot user access, including onboarding, offboarding, seat assignments, and permission settings.

• Maintain role mapping and team structures effectively.

• Manage license distribution and user access across Demandbase, LinkedIn Sales Navigator, Lusha, ZoomInfo, HubSpot, and DealHub.

• Take ownership of the sales technology access request queue and process user applications via the IFS service request system.

• Implement minor configurations, field modifications, and functionality updates with governance and CAB approval.

• Generate and maintain reports on user engagement and adoption for sales leadership.

• Monitor seat and record usage against contractual limits and identify potential risks.

• Address and resolve daily sales technology inquiries and troubleshooting, escalating platform or integration issues to IT as necessary.

• Provide support for sales enablement and training through documentation, guides, training materials, and knowledge articles.

• Conduct audits on data quality, duplicate records, property usage, and system hygiene.

• Oversee data flow between HubSpot and IFS CRM from a sales perspective.

• Collaborate with Marketing Operations on configurations, releases, UAT testing, and platform updates.

• Maintain access models, change logs, and standard operating procedures.

• Manage procurement, purchase orders, invoicing, license tracking, and budget administration.

• Serve as the initial point of contact for sales tooling vendors and coordinate with Procurement, Finance, and Legal.

⛳️ Requirements

• 2–4 years of practical experience administering a CRM or sales technology platform, preferably HubSpot.

• Solid understanding of user management, permissions, and role-based access within a commercial system.

• Experience in sales enablement, training, or user support functions.

• Background in collaborating with Sales Ops and/or Marketing Ops teams.

• Familiarity with sales intelligence and prospecting tools like Demandbase One, Lusha, or LinkedIn Sales Navigator.

• Comfortable handling basic commercial administration tasks, including purchase orders, invoicing, license tracking, and vendor communication.

• HubSpot certifications are preferred.

• Fluent in English, both written and spoken.

• Located in Poland.

• Ability to thrive in a fast-paced, cross-functional team environment.

• Strong attention to detail and documentation skills.

• Excellent communication and stakeholder engagement abilities across sales, marketing, finance, and IT.

• Proactive problem-solving approach with a strong focus on delivery.

• Self-motivated and organized, capable of managing multiple requests and competing priorities.

• Genuine interest in sales technology, adoption, and tools that enhance seller efficiency.

🏝️ Benefits

• 26 vacation days.

• Additional paid vacation days for your birthday.

• Extra paid vacation days for voluntary work (CSR).

• Private medical care.

• Multisport card.

• Life insurance.

• Individual support through regular health promotion initiatives.

• Assistance in balancing work and personal life.

• Engaging challenges in delivering projects to large customers alongside an experienced IFS team and partners.

• Opportunity to work with a well-recognized product.

• Collaborative and supportive team environment.