Sales Support Representative, Dental

This is a fully remote position, open to applicants in United States.

📋 Description

• Support sales initiatives and provide customer assistance for Henry Schein’s sales representatives.

• Troubleshoot issues related to customer orders, accounts, and other relevant matters.

• Address administrative requests from the sales team.

• Generate data reports and sales guides under the direction of leadership.

• Monitor sales performance through tracking tools and report on progress.

• Collaborate with sales managers to develop and implement targeted sales strategies.

• Keep track of new product launches and campaigns, supplying the sales team with necessary customer insights.

• Deliver internal customer service by tracking pending orders and customer inquiries.

• Assist in the planning and execution of local sales events as directed by Regional or Multisite Managers.

• Supervise small projects.

• Identify and propose opportunities for continuous improvement.

• Cultivate productive working relationships across various organizational levels.

⛳️ Requirements

• Proficiency in relevant software, including Salesforce.com.

• Quick adaptability to learn and master additional internal programs utilized by the sales and Telesales teams.

• Expertise in data analysis to convert sales data into actionable insights.

• Strong communication, presentation, and training skills.

• Prior knowledge of sales practices and customer service standards.

• Proven ability to manage teams, both locally and remotely, while keeping them engaged.

• Exceptional time management skills with the capacity to prioritize tasks effectively.

• Keen attention to detail and accuracy.

• Customer service-oriented with the ability to address and resolve complex issues.

• Capability to plan and organize activities.

• Excellent interpersonal communication abilities.

• Strong written and verbal communication skills.

• Competence in maintaining confidential and highly sensitive information.

• Ability to thrive in a team-oriented environment.

• Proficient in multitasking.

• Skillful in conflict management.

• Capacity to work efficiently under pressure.

• Analytical thinking capabilities.

• Typically requires 4 or more years of related experience.

• Generally requires a High School education, vocational training, and/or on-the-job training.

• Travel requirements are typically less than 10%.

• No special physical demands are necessary.

🏝️ Benefits

• Medical, Dental, and Vision Coverage.

• 401K Plan with Company Match.

• PTO [or sick leave if applicable].

• Paid Parental Leave.

• Income Protection.

• Work-Life Assistance Program.

• Flexible Spending Accounts.

• Educational Benefits.

• Worldwide Scholarship Program.

• Volunteer Opportunities.