Sales Support, Clinical Application Specialist

This is a fully remote position, open to applicants in South Korea.

📋 Description

• Deliver clinical and technical assistance to the sales team throughout the sales cycle.

• Participate in surgical procedures and clinical cases to offer product and application support to surgeons and operating theatre personnel.

• Perform product demonstrations, clinical presentations, and hands-on training for healthcare professionals.

• Aid surgeons and clinical teams in the proper and effective utilization of medical devices during procedures.

• Assist with product implementation, installation, onboarding, and customer training.

• Establish collaborative relationships with surgeons, nurses, hospital staff, and other clinical stakeholders.

• Collaborate with the sales team to identify customer needs, support opportunities, and contribute to achieving commercial objectives.

• Provide ongoing post-sales clinical support to ensure customer satisfaction.

• Collect customer feedback and relay clinical or product-related insights to internal teams.

• Support workshops, conferences, exhibitions, and other medical education or commercial events.

• Stay informed about company products, clinical applications, and relevant surgical procedures.

• Travel frequently within South Korea and, as needed, across the region to assist customers and surgical cases.

⛳️ Requirements

• Bachelor’s degree in Nursing, Biomedical Science, Medical Technology, Life Sciences, or a related healthcare/clinical field.

• Previous experience in a surgical environment or regularly attending surgical cases is required.

• Experience in medical devices, surgical equipment, healthcare technology, or a related MedTech environment is highly desirable.

• Clinical experience as a scrub nurse, operating theatre nurse, surgical assistant, clinical specialist, application specialist, or similar role is advantageous.

• Comfortable operating in theatres and engaging directly with surgeons and clinical teams.

• Strong comprehension of clinical procedures with the ability to explain and demonstrate medical products.

• Exceptional presentation, communication, and interpersonal skills.

• Experience in providing clinical training, product demonstrations, and in-theatre support.

• A commercial mindset with the capability to collaborate with sales teams and support business development efforts.

• Strong organizational skills with the ability to manage multiple customers and priorities.

• Willingness and flexibility to travel extensively within Thailand and occasionally across the region.

• Professional proficiency in English communication is preferred.

🏝️ Benefits

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