Sales Specialist, B2B

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Conduct a significant number of outbound phone calls daily to potential drivers.

• Research and identify private-hire drivers who may be suitable for the platform.

• Create targeted lists of potential drivers through online research, social media, driver communities, directories, referrals, and other approved resources.

• Reach out to prospective drivers via phone calls, emails, text messages, and various outreach channels.

• Clearly explain how the platform operates and communicate the benefits of registration.

• Adhere to established sales scripts, talking points, outreach processes, and qualification criteria.

• Build rapport with drivers while understanding their current driving circumstances, needs, and concerns.

• Professionally and confidently manage objections.

• Assist interested drivers through the registration and onboarding process.

• Consistently follow up with drivers who start registration but do not finish.

• Help drivers comprehend the information and documentation necessary for onboarding.

• Encourage qualified drivers to complete verification steps related to identity, license, vehicle, insurance, and payouts.

• Monitor drivers throughout the onboarding journey and proactively follow up on incomplete registrations.

• Convert interested prospects into fully registered and qualified drivers.

• Reconnect with drivers who previously showed interest but did not finalize registration.

• Cultivate referral opportunities by encouraging registered drivers to introduce additional potential drivers.

• Engage with Facebook groups, social media communities, driver groups, and online forums to uncover more prospects.

• Maintain an organized pipeline of prospects, interested drivers, ongoing registrations, and completed registrations.

• Document calls, emails, conversations, objections, follow-ups, and registration statuses within the CRM.

• Achieve or surpass daily, weekly, and monthly targets for calls, conversations, registrations, and onboarding.

• Track outreach and conversion performance, seeking ways to enhance driver acquisition.

• Collaborate with leadership to refine scripts, messaging, targeting, and driver recruitment strategies.

• Stay informed about driver pricing, incentives, platform features, onboarding requirements, and current promotions.

• Support future rider acquisition campaigns through outbound outreach, follow-up, and registration assistance.

• Undertake additional sales, recruitment, business development, and customer acquisition tasks as assigned.

⛳️ Requirements

• At least 2.5 years of demonstrated experience in sales, driver recruitment, business development, appointment setting, customer acquisition, or a related outbound role.

• Comfortable making a high volume of outbound sales calls on a daily basis.

• Proven track record of converting cold or warm prospects into registrations, appointments, or customers.

• Strong abilities in cold calling and objection handling.

• Exceptional verbal and written communication skills.

• Persistent and at ease with following up multiple times with prospective drivers.

• Strong capability to establish rapport quickly over the phone.

• Experience in following structured scripts and sales processes.

• Excellent lead research and prospecting skills.

• Familiarity with CRM systems and maintaining a well-organized sales pipeline.

• Comfortable communicating via phone, email, text, and social media.

• Highly organized with effective follow-up and time management abilities.

• Self-motivated, competitive, resilient, and goal-oriented.

• Ability to work independently while consistently meeting performance objectives.

• Experience in recruiting drivers or working within transportation, delivery, logistics, ride-hailing, or gig economy sectors is highly preferred.

🏝️ Benefits

• Competitive salary.

• Opportunity to influence the HR function of a rapidly expanding BPO.

• Collaborate closely with a team of industry leaders who have successfully scaled BPOs in the past.

• Career growth and development opportunities.