Sales Specialist

This is a fully remote position, open to applicants in Lebanon.

📋 Description

• Initiate calls to potential or current customers from a provided database to inform them about a product or service using established scripts.

• Respond to inquiries regarding products or the company.

• Input and update customer information within the database.

• Accurately take and process orders in the CRM system.

• Ensure clear communication of all product features to prevent cancellations later in the process or after issuance.

• Provide daily management information system (MIS) reports, including call status, CRM updates, and sales data.

• Achieve a verification success rate of 100% in welcome calls.

• Recommend appropriate products to customers, ensuring a high success ratio.

• Meet the daily call target established.

• Generate leads for E-commerce Analytics SaaS through telemarketing.

⛳️ Requirements

• Proficiency in both English and Arabic.

• A minimum of 1.5 years of experience in a telesales representative position.

• A proven history of consistently meeting sales quotas, particularly over the phone.

• Strong understanding of relevant computer applications, including CRM software.

• Capacity to learn about products and services and effectively describe/explain them to potential clients.

• Excellent communication and interpersonal abilities.

• Capability to manage rejection gracefully.

• Exceptional negotiation skills.

• Proficient in resolving issues and addressing customer complaints.

• Strong communication and sales skills.

🏝️ Benefits

• Opportunity for remote work.

• Training provided on new products.