Sales Solution Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Deliver in-depth technical presentations and demonstrations of SysAid to prospective clients.

• Offer technical guidance to potential customers on how to integrate SysAid into their IT frameworks and tackle their challenges.

• Oversee demo and proof-of-concept trial environments, including strategy, design, implementation, and ongoing support with product and engineering teams.

• Manage and execute proof-of-concept initiatives to showcase SysAid’s functionalities and benefits.

• Collaborate closely with the sales team to finalize deals, address technical inquiries and objections, and prepare comprehensive proposal responses.

• Act as the technical expert for sales teams.

• Coordinate with product management to relay product feedback, market demands, and insights on competitors.

• Keep track of market trends, emerging technologies, and competitor offerings.

• Assist in creating and presenting technical training for sales teams, partners, and prospects.

• Represent SysAid at industry events, conferences, and webinars.

⛳️ Requirements

• Minimum of 3 years experience in SaaS/B2B pre-sales, solution engineering, and/or technical consulting.

• Outstanding communication skills; confident in leading discovery sessions and demonstrations for audiences ranging from technicians to CIOs.

• Strong analytical abilities.

• Capacity to collaborate effectively with sales, product, and support teams.

• Self-driven, resilient, and possess a solution-oriented mindset.

• Experience in integrating enterprise software in diverse IT environments, including cloud platforms.

• Familiarity with or experience in working with REST APIs.

• Proficiency with Postman, iPaaS/AI tools, or similar technologies for creating quick integrations and demo automations.

• Willingness and capability to travel up to 25% of the time.

• Must be located in London or nearby.

• Experience in AI sales or creating AI automations with tools like Claude is a plus.

• A background in ITSM or customer service platforms is also a plus.

🏝️ Benefits

• Willingness and ability to travel up to 25% of the time.

• Opportunity to be part of a dynamic SaaS company at the forefront of generative/conversational AI.

• Engagement with industry events, conferences, and webinars.

• Collaboration with product management, engineering, sales, support, partners, and prospects.