Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and seek out new business opportunities through various channels including outbound outreach, inbound leads, referrals, market research, and reactivation campaigns.

• Conduct discovery calls to assess client shipping volume, current carriers, pain points, platforms, service requirements, and growth potential.

• Qualify prospects based on their commercial suitability, shipping profile, compliance needs, operational viability, and projected revenue.

• Present Chit Chats services in a clear and professional manner, customizing discussions to align with client needs.

• Prepare pricing comparisons, savings summaries, proposals, and follow-up documentation.

• Collaborate with the Sales Manager, Data, Product, and Operations teams on complex pricing or service-related inquiries.

• Maintain up-to-date lead, opportunity, and client information in the CRM system.

• Track outreach efforts, follow-ups, next steps, and deal progress.

• Coordinate with Onboarding and Account Management teams to ensure a seamless transition post-sale.

• Consistently follow up to advance opportunities through the sales pipeline.

• Identify client requirements that may inform product development, service enhancements, marketing initiatives, or partnerships.

• Contribute to sales campaigns, industry-specific outreach, and market research projects.

• Meet or surpass activity, pipeline, conversion, activation, and revenue goals.

• Report directly to the Sales Manager – Business Development.

• Convert qualified opportunities into active Chit Chats shipping clients and assist in the handoff to onboarding and account management.

⛳️ Requirements

• Excellent written and verbal communication skills.

• Experience in client outreach within Logistics (B2B) is considered a significant asset.

• Prior sales experience in Logistics/Supply Chain B2B is highly regarded.

• Comfortable with cold outreach, discovery calls, follow-ups, and client presentations.

• Strong customer-first orientation with the ability to understand client challenges and propose effective solutions.

• Good organizational abilities and capacity to manage multiple prospects at various stages.

• Willingness to learn Chit Chats’ services, pricing models, shipping processes, compliance aspects, and operational needs.

• Proficient in using CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving capabilities and ability to coordinate effectively with internal teams.

• Self-driven, resilient, and comfortable working towards sales objectives.

• Ability to balance revenue growth with client compatibility, profitability, and operational feasibility.

• Post-secondary education or equivalent experience.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain for small to mid-sized shipments.

• Preferred experience in e-commerce, shipping, logistics, marketplaces, or small business services.

• B2B sales experience, particularly in logistics, transportation, or related fields, is considered advantageous.

• Successful candidates will be subject to reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-paid Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Paid Birthday leave.

• Eligibility for a comprehensive GRSP plan after 3 months of employment.

• Remote work options available.