Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and seek new business opportunities through outbound outreach, inbound leads, referrals, marketplace analysis, and reactivation campaigns.

• Conduct discovery calls to comprehend client shipping volume, existing carriers, challenges, platform requirements, service expectations, and growth possibilities.

• Evaluate prospects based on commercial compatibility, shipping profiles, compliance standards, operational feasibility, and anticipated revenue.

• Clearly and professionally present Chit Chats services, customizing discussions to align with client needs.

• Create basic pricing comparisons, savings summaries, proposals, and follow-up documentation.

• Collaborate with the Sales Manager, Data, Product, and Operations teams on intricate pricing or service-fit inquiries.

• Keep precise records of leads, opportunities, and client data in the CRM system.

• Monitor outreach efforts, follow-ups, next steps, and stages of deals.

• Coordinate with Onboarding and Account Management to ensure seamless transitions post-sale.

• Consistently follow up with prospects to advance opportunities through the sales pipeline.

• Identify client needs that could influence product development, service enhancements, marketing strategies, or partnerships.

• Contribute to sales campaigns, outreach targeted at specific verticals, and market research efforts.

• Achieve or surpass activity, pipeline, conversion, activation, and revenue objectives.

• Report directly to the Sales Manager – Business Development.

• Transform qualified opportunities into active Chit Chats shipping clients and facilitate the handoff to onboarding and account management.

⛳️ Requirements

• Excellent written and verbal communication abilities.

• Experience in client outreach within Logistics (B2B) is considered a valuable asset.

• Previous sales experience in Logistics/Supply Chain B2B is highly regarded.

• Comfortable with cold outreach, discovery calls, follow-ups, and client presentations.

• Strong customer-centric mentality with the capability to grasp client challenges and suggest effective solutions.

• Good organizational skills with the ability to manage multiple prospects at various stages.

• Capacity to learn Chit Chats’ services, pricing models, shipping processes, compliance factors, and operational requirements.

• Proficiency in using CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and capacity to collaborate with internal teams.

• Self-driven, resilient, and adept at working towards sales objectives.

• Ability to balance revenue growth with client compatibility, profitability, and operational viability.

• Post-secondary education or equivalent experience.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support within Logistics/Supply Chain.

• Experience in e-commerce, shipping, logistics, marketplaces, or services for small businesses is advantageous.

• B2B sales experience, ideally in logistics, transportation, or a related field is preferred.

• The successful candidate must pass reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-sponsored Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Birthday leave (Paid).

• Rich GRSP plan eligibility after 3 months of employment.

• Reference and criminal background checks prior to employment.