Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and seek out new business prospects through outbound outreach, incoming leads, referrals, market research, and reactivation initiatives.

• Conduct discovery calls to assess client shipping volume, current carriers, challenges, platforms, service requirements, and growth opportunities.

• Evaluate prospects based on commercial alignment, shipping profile, compliance needs, operational viability, and anticipated revenue.

• Clearly and professionally present Chit Chats services, customizing discussions to align with client requirements.

• Prepare basic pricing comparisons, savings summaries, proposals, and supporting materials for follow-up.

• Collaborate with the Sales Manager, Data, Product, and Operations teams on intricate pricing or service-fit inquiries.

• Maintain precise lead, opportunity, and client data within the CRM system.

• Monitor outreach activities, follow-ups, next steps, and stages of deals.

• Work alongside Onboarding and Account Management teams to ensure seamless transitions post-sale.

• Consistently follow up with prospects to advance opportunities through the sales pipeline.

• Recognize client needs that could lead to enhancements in products, services, marketing efforts, or partnerships.

• Participate in sales campaigns, targeted outreach specific to verticals, and market research projects.

• Achieve or surpass activity, pipeline, conversion, activation, and revenue objectives.

• Report directly to the Sales Manager – Business Development.

• Transform qualified opportunities into active shipping clients and facilitate the transfer to onboarding and account management teams.

⛳️ Requirements

• Excellent written and verbal communication abilities.

• Proficient in cold outreach, discovery calls, follow-up communications, and client presentations.

• Strong customer-centric approach with the capacity to understand client challenges and propose effective solutions.

• Experience in client outreach within the Logistics (B2B) sector is a significant advantage.

• Previous sales experience in Logistics/Supply Chain B2B is considered a strong asset.

• Solid organizational skills with the ability to manage multiple prospects at various stages.

• Capability to learn about Chit Chats’ services, pricing models, shipping processes, compliance requirements, and operational needs.

• Familiarity with CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving capabilities and the ability to collaborate with internal teams.

• Self-driven, resilient, and comfortable working towards sales targets.

• Ability to balance revenue growth with client compatibility, profitability, and operational feasibility.

• Post-secondary education or equivalent experience is required.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support within Logistics/Supply Chain.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is an asset.

• Successful candidates will be subject to reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-funded Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months of employment.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Paid birthday leave.

• Access to a rich GRSP plan after 3 months of employment.