Sales Recovery Specialist – Pet Supplements

This is a fully remote position, open to applicants in Turkey.

📋 Description

• Contact customers who have faced issues with their purchases or left items in their carts.

• Reconnect with customers to assist them in finalizing their purchases.

• Guide pet owners in identifying products that best suit their dogs' needs.

• Respond to customer inquiries to eliminate any doubts or uncertainties.

• Convert interested leads into finalized sales by fostering trust and addressing any objections.

• Turn potential buyers into loyal, repeat customers.

• Collaborate closely with management and utilize training resources to excel in sales and embody Tribe's values.

• Adhere to ethical selling practices and comply with regulatory standards.

• Refrain from overpromising product capabilities or making unsupported claims.

⛳️ Requirements

• Highly motivated self-starter with a strong desire for growth and sales excellence.

• Knowledge, experience, or enthusiasm for health and wellness.

• Exceptional verbal and written communication abilities.

• Availability to work 40 hours per week (8 hours daily), starting at either 8 AM CST or 12 PM CST.

• Dependable internet connection and equipment are necessary.

• A fast and reliable laptop or desktop computer equipped with a functional microphone, camera, and headset.

• An Ethernet connection is highly preferred.

• Minimum internet bandwidth of 10 Mbps download and 5 Mbps upload is required.

• Latency should be approximately 150ms or lower.

• Jitter should remain below approximately 30ms.

• Packet loss should not exceed approximately 1%.

• Capability to engage in frequent phone and video calls with clear and uninterrupted communication.

🏝️ Benefits

• 1% commission on Net Sales calculated based on total Net Sales during each bi-weekly (2-week) pay period.

• Unlimited commission potential.

• A supportive team and positive work culture.

• Access to exceptional training resources.

• Essential tools provided, including Rippling, Vonage, Google Workforce, Slack, and Salesforce.

• Fully remote working arrangement.

• Emphasis on work-life balance.

• Opportunities to work in a global remote environment.

• Collaborative and supportive atmosphere.

• Opportunities for professional growth.