Sales Recovery Specialist – Pet Supplements

This is a fully remote position, open to applicants in Egypt.

📋 Description

• Reach out to customers who experienced difficulties during their purchase or left items in their carts.

• Re-engage customers and assist them in finalizing their purchases.

• Educate pet owners on selecting the appropriate products for their dog's specific needs.

• Provide clear and caring answers to inquiries, alleviating any uncertainties.

• Convert interested leads into completed sales by establishing trust and addressing any objections.

• Turn potential buyers into loyal, repeat customers.

• Collaborate closely with the management team and utilize available training resources.

• Uphold Tribe's values while selling ethically and adhering to regulatory standards.

• Avoid making exaggerated claims about product capabilities or providing unsupported information.

• Work within a global remote setting.

⛳️ Requirements

• Highly motivated self-starter driven by growth opportunities and a commitment to excellence in sales.

• Possess knowledge, experience, or a genuine passion for health and wellness.

• Exceptional verbal and written communication skills.

• Strong communication abilities with a knack for building authentic connections.

• Ability to work 40 hours per week (8 hours per day), starting at either 8 AM CST or 12 PM CST.

• Access to reliable internet and necessary equipment.

• Fast and dependable laptop or desktop computer equipped with a working microphone, camera, and headset.

• Ethernet connection is highly preferred.

• Minimum dedicated bandwidth of 10 Mbps download and 5 Mbps upload.

• Latency should be approximately 150ms or lower.

• Jitter must remain below approximately 30ms.

• Packet loss should be under approximately 1%.

• Capability to handle frequent phone and video calls.

🏝️ Benefits

• 1% commission on Net Sales based on total Net Sales within each bi-weekly (2-week) pay period.

• Fully remote work environment.

• Supportive team and positive work culture.

• Access to training resources.

• Provided tools, including Rippling, Vonage, Google Workforce, Slack, and Salesforce.

• No cap on commission with limitless earning potential.

• Emphasis on work-life balance.

• Global remote work setting.

• Culture of collaboration, support, and shared success.