Sales Performance Coach

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Educate rental agents to enhance sales and service opportunities, ensuring an exceptional rental experience.

• Mentor branch managers on how to train rental agents in sales techniques, customer service, and goal-setting.

• Perform and document evaluations for Rental Sales Agent Coaching and Feedback.

• Provide data-driven insights to branch managers and leadership teams.

• Acknowledge and reward sales personnel to foster morale and enhance branch culture.

• Offer guidance on SIXT vehicles, protection items, and additional services.

• Collaborate with branch and regional managers to assess performance progress.

• Complete comprehensive reporting tasks.

• Utilize AI tools and intermediate Excel skills to analyze data.

• Deliver customized reports to assist operations teams in optimizing sales and service efforts.

• Achieve sales and service standards.

• Address customer complaints with professionalism and confidence.

⛳️ Requirements

• At least 3 years of experience in customer service or sales.

• Preferably, a proven history of achieving sales targets or experience in commission-based roles.

• Capability to convert quantified data into actionable strategies that enhance operational team performance and track results.

• Willingness to travel extensively within the designated area, with limited overnight stays.

• Excellent skills in building interpersonal relationships.

• Strong verbal and written communication abilities.

• Highly organized with the ability to handle multiple tasks concurrently.

• Proficient with AI tools and possesses intermediate Excel skills.

🏝️ Benefits

• Competitive salary package.

• Participation in SIXT’s pension scheme.

• Access to a company car from the fleet.

• Utilization of Claude by Anthropic and SIXTgpt.

• 25 days of annual leave in addition to public holidays.

• Paid training sessions.

• Opportunities for professional development.

• Special rates for SIXT car rentals.

• Staff rental scheme benefits for family and friends.

• Medicash health cashback plan.

• Access to the Yulife wellbeing app.

• In-service life assurance coverage.

• Generous family-friendly benefits.

• Employee Assistance Programme available.