Sales & Patient Coordinator – Aesthetics Clinic

This is a fully remote position, open to applicants in Philippines, +1 more country.

📋 Description

• Respond promptly to new leads generated through the clinic's advertising initiatives.

• Follow up with potential patients through phone calls and various communication methods.

• Execute reactivation campaigns targeting previous and current clients.

• Answer incoming calls, serving as a warm and professional first point of contact.

• Build rapport with both prospective and existing patients, showcasing empathy and understanding.

• Identify the needs of patients and assist them in scheduling appointments.

• Oversee and maintain the clinic's sales pipeline effectively.

• Consistently follow up with interested leads who have yet to book appointments.

• Keep patient and lead information organized and updated within the clinic's EMR system.

• Efficiently move interested prospects from inquiry to a scheduled appointment.

• Maximize the clinic's appointment calendar while minimizing missed opportunities.

• Provide a positive, energetic, and professional experience during every patient interaction.

• Take ownership of the sales pipeline within the first 60–90 days.

• Ensure new inquiries and client reactivation opportunities are systematically followed up and converted into appointments.

⛳️ Requirements

• Sales-driven and eager to convert leads into appointments.

• Highly organized and adept at managing multiple leads and follow-ups.

• Confident and comfortable engaging with individuals over the phone.

• Warm, friendly, empathetic, and compassionate in approach.

• Excellent communication skills with strong interpersonal abilities.

• Proactive and able to work independently without needing constant direction.

• Reliable and available during agreed-upon working hours.

• Comfortable taking ownership of the sales pipeline.

• Motivated by targets, results, and maintaining a full appointment schedule.

• Professional and confident when interacting with prospective patients.

• Previous experience in the medical or aesthetics field is strongly preferred.

• Valuable experience in appointment setting, sales development, lead generation or follow-up, patient coordination, medical reception, aesthetics or cosmetic clinics, customer service, or healthcare administration.

• Experience with an Electronic Medical Record (EMR) system is a plus; the client utilizes Pabau.

• Comfortable being available during peak response periods, including some Saturday availability.

🏝️ Benefits

• 100% REMOTE.

• $50 birthday bonus.

• $200 testimonial bonus.

• NO TRACKER. NO PROBLEM.

• Potential to transition into full-time hours as the clinic expands.

• Flexible scheduling around specific weekday hours.