Sales Operations Strategy and Planning Manager

atServiceNowRemoteUS flagIllinoisFull-timeOperationsSeniorLead$139.9k – $218.6k/year

Posted Oct 30

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Drive the operational readiness for AWS, Azure, and Google Cloud Sales geographical and go-to-market (GTM) program expansions.

• Act as the subject matter expert on AWS, Azure, and Google Cloud Sales GTM operations within transformation initiatives.

• Take ownership of and manage sales GTM operations deliverables across various transformation workstreams.

• Evaluate and address operational impacts, gaps, and risks associated with transformation changes.

• Ensure that launches proceed smoothly without disrupting the sales cycle or affecting representative compensation.

• Collaborate with cross-functional teams to identify challenges and develop effective solutions.

• Comprehend the impacts of transformation on sales territories and quotas, and initiate necessary actions.

• Lead annual planning efforts for the AWS, Azure, and Google Cloud Sales Organization.

• Manage sales territory analysis and design, compensation plan creation, quota modeling, and headcount planning and tracking.

• Develop and present recommendations to leadership.

• Work with the cross-functional planning team to align planning calendars and deliverables.

• Oversee annual planning across sales operations, ensuring that all deliverables are completed accurately and punctually.


⛳️ Requirements

• A minimum of 8 years of experience in a software Sales GTM organization, focusing on sales planning and transformation initiatives.

• Demonstrated experience in territory and coverage design, sales compensation structuring, and target setting and achievement.

• Profound understanding of direct and channel sales GTM motions and ecosystems.

• Familiarity with sales motions in AWS, Azure, and Google marketplaces is advantageous.

• Established expertise in program management.

• Excellent communication, interpersonal, leadership, and influencing abilities.

• Capability to work collaboratively and across functions.

• Exceptional presentation skills, with the ability to distill complex information into clear, concise messages.

• Strong analytical and problem-solving capabilities.

• Proven ability to facilitate conflict resolution.

• Aptitude for navigating ambiguity, thinking strategically, and executing tactically in fast-paced environments.

• Ability to connect different functions to assess impact and risk.

• Outstanding organizational skills and a keen attention to detail.


🏝️ Benefits

• Equity (when applicable).

• Variable/incentive compensation.

• Health plans.

• Flexible spending accounts.

• 401(k) Plan with company match.

• Employee Stock Purchase Plan (ESPP).

• Matching donations.

• Flexible time away plan.

• Family leave programs.

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