Sales Operations Manager

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Serve as a trusted consultant to sales leaders regarding Go-To-Market strategies and decisions.

• Assist in annual planning processes, encompassing territory design and quota establishment for a segment of the Americas sales organization.

• Optimize the entire sales process to remove obstacles and enhance productivity.

• Leverage AI, automation, Salesforce, and reporting systems to elevate sales operations.

• Develop and sustain dashboards in Salesforce and various Business Intelligence tools.

• Evaluate sales performance indicators, pipeline health, and forecasting accuracy.

• Integrate operational insights to provide guidance to leadership.

• Take ownership of the complete sales forecasting management process.

• Create a robust operating rhythm to ensure operational excellence.

• Partner with cross-functional teams on strategy, revenue architecture, and change management initiatives.

• Mentor team members and cultivate a collaborative atmosphere.

⛳️ Requirements

• Minimum of 5 years of experience in Sales Operations, Business Operations, or a similar field.

• Bachelor's degree in Business, Marketing, or equivalent practical experience.

• Proficient in utilizing CRM software such as Salesforce, spreadsheet applications, and Business Intelligence tools like Tableau for reporting and analysis.

• Experienced in analyzing complex data sets, interpreting performance metrics, and converting insights into actionable business strategies.

• Skilled in managing multiple projects, prioritizing tasks, and presenting findings to both technical and non-technical audiences.

• Experience in leading and mentoring a team of sales operations professionals.

• Proven capability to drive change management initiatives within a large sales organization.

• Background in designing and executing revenue architecture and strategic planning frameworks.

• Advanced understanding of sales forecasting methodologies, quota setting, and territory design optimization.

• Demonstrated success in promoting cross-functional collaboration to achieve operational excellence.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a Cisco matching contribution.

• Paid parental leave.

• Short- and long-term disability coverage.

• Basic life insurance.

• Cisco restricted stock unit grants may be available, subject to eligibility and continued employment.

• 10 paid holidays per full calendar year.

• 1 floating holiday for non-exempt employees.

• 1 paid day off for the employee’s birthday.

• Paid year-end holiday shutdown.

• 4 paid days off for personal wellness.

• 16 days of paid vacation per full calendar year for non-exempt employees.

• Flexible vacation time off program with no defined limit for eligible exempt employees.

• 80 hours of sick time off provided on hire date and each January 1st thereafter.

• Up to 80 hours of unused sick time carried forward.

• Additional paid time away for critical or emergency family issues.

• Optional 10 paid volunteer days per full calendar year.

• Annual bonuses for non-sales roles, subject to Cisco’s policies.

• Performance-based incentive pay for employees on sales plans.

• No cap on incentive compensation once performance exceeds 100% attainment.