Sales Operations Manager

This is a fully remote position, open to applicants in Florida, +1 more state.

📋 Description

• Lead the sales operations support for the Southeast Geography region.

• Take ownership of reporting and analytics, which includes collecting, analyzing, and interpreting sales data to deliver actionable insights.

• Review key performance indicators (KPIs), identify trends in performance and areas for improvement, and propose actions to the regional leadership team.

• Communicate sales trends, performance metrics, risks, opportunities for process improvements, and any gaps in reporting and forecasting to senior leadership.

• Act as the subject matter expert for Salesforce and Power BI within the region.

• Ensure the quality of Salesforce data and promote adherence to best practices in data hygiene.

• Maintain mappings of territory and targets, sales team memberships, and other sales-related classifications.

• Oversee the reporting and analysis of sales-related expenses, ensuring alignment with budgetary and financial objectives.

• Lead the documentation, standardization, and ongoing improvement of regional sales processes.

• Collaborate cross-functionally with teams in sales operations, sales enablement, marketing, client experience, finance, data analytics, and growth strategy.

• Create executive-ready presentations and recommendations for senior stakeholders.

• Report to the Professional Sales Organization while acting as a vital sales operations partner for the region.

⛳️ Requirements

• A Bachelor’s degree in Business, Finance, or a related field is required.

• A minimum of 5 years of experience in sales operations or a similar role is required, including experience managing complex workstreams or providing regional business support independently.

• Proven experience in partnering with and influencing senior leaders through proactive, clear, and concise communication.

• Strong proficiency in CRM tools, with Salesforce being preferred.

• Excellent analytical skills and business judgment, with the ability to interpret complex data, identify implications, and make strategic recommendations.

• Advanced proficiency in Microsoft Excel.

• Solid working knowledge of Word, PowerPoint, Outlook, and other Microsoft Office applications.

• Preferred experience with Power BI, including advanced skills in navigating and interacting with reports, utilizing bookmarks, personalization, multi-select and cross-filtering, advanced filtering, exporting, and analyzing data, along with other end-user functionalities.

• Ability to maintain data integrity, consistency, and quality in a dynamic environment.

• Strong written and verbal communication skills, capable of explaining complex concepts clearly and effectively, influencing stakeholders, and operating with a sense of urgency and initiative.

• Demonstrated ability to lead multiple projects and workstreams at once while effectively managing priorities, commitments, and deadlines.

• Exceptional organizational and time-management skills.

• Capable of working in a remote or hybrid environment.

🏝️ Benefits

• Comprehensive compensation and benefits package for eligible employees.