Sales Operations Executive

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee and convert incoming warm sales leads.

• Assist customers throughout their journey from inquiry to booking.

• Ensure accurate maintenance of CRM and lead data.

• Follow up on pending opportunities.

• Cultivate strong relationships with customers.

• Track sales activities and performance metrics.

• Recognize opportunities for enhancing conversion rates.

• Continuously strive to achieve sales targets.

• Contribute to the expanding sales operation by transforming customer opportunities into confirmed bookings.

⛳️ Requirements

• At least 2 years of experience in direct sales, telesales, or business development.

• Excellent and professional communication skills in English, both written and spoken.

• Capable of independently managing tasks in a remote environment.

• Strong interpersonal and problem-solving abilities.

• Resilient under pressure, able to handle rejection with composure.

• Proven success in phone-based sales and achieving targets.

• Proficient in Microsoft Word, Excel, and Outlook.

• Familiar with CRM systems for lead and client data management.

• Skilled in negotiation and effectively resolving customer issues.

• Possess a reliable laptop or desktop computer.

• Stable Wi-Fi / Internet connection with a minimum download speed of 20mbps.

🏝️ Benefits

• Uncapped commission

• OTE R25,000+ per month

• Fully remote working

• 40 days paid annual leave