Sales Operations Engineer

This is a fully remote position, open to applicants in United States, +3 more locations.

📋 Description

• Develop and sustain automations within n8n and Salesforce for partner referrals, opportunity routing, Alliance Manager assignments, attribution, AWS ACE and Labra processes, Slack notifications, and reporting.

• Collaborate closely with the Partner and Alliances teams, participating in regular meetings to assess tickets and workflows while eliminating manual tasks.

• Reconcile Salesforce records across various systems to prevent duplicates and establish system ownership for each field.

• Oversee and enhance the data pipeline that transfers product data from the Archera application into Salesforce, working with Engineering to address upstream root causes.

• Create, test, and safely implement changes; monitor active workflows and resolve any failures.

• Transition selected Zapier workflows to n8n and develop reusable components.

• Manage the GTM tool stack, including integrations, governance, access, and permissions.

• Take ownership of the systems and automations that support Archera's Channel Partner and AWS Alliances teams.

⛳️ Requirements

• A minimum of 2 years of experience in building and operating production automations using n8n, Zapier, or a comparable platform, or in Python.

• Proficient understanding of webhooks, APIs, and managing integrations across different systems.

• Strong experience with Salesforce, particularly in Flows, APIs, and the Account, Contact, and Opportunity data models, including record maintenance through automation.

• Proficiency in SQL and Python for data validation, deduplication, and monitoring purposes.

• Proven ability to quickly learn and effectively utilize unfamiliar B2B SaaS tools.

• Excellent communication skills and sound judgment regarding what processes to automate, what to rectify at the source, and what issues to escalate.

• Nice-to-have: Familiarity with partnership revenue processes in a SaaS environment, or knowledge of AWS Marketplace, ACE, Labra, partner operations, or revenue operations.

• Nice-to-have: Exposure to data engineering and pipeline tools such as Postgres/RDS, Snowflake, dbt, or Hightouch.

• Nice-to-have: Experience in FinOps or cloud cost management.

• Nice-to-have: Familiarity with Git and code review processes for automation or data modifications.

• Nice-to-have: Experience in an early-stage or high-growth SaaS company.

🏝️ Benefits

• Competitive salary and equity package.

• Comprehensive medical, dental, and vision benefits.

• 401(k) plan.

• Flexible PTO and company holidays.

• Remote-first work culture.

• Opportunity to influence and expand a category-defining FinTech platform.