Sales Operations Data Analyst

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Ensure the quality and accuracy of data as well as downstream reporting by meticulously executing quality assurance processes.

• Assist in Salesforce change management, implementing new processes, developing reports and dashboards, and communicating to bolster sales organization initiatives.

• Monitor and analyze Power BI dashboards to detect anomalies in data and relay sales information to the global sales organization.

• Address incoming Power BI inquiries via the Sales Operations inbox, triage requests, resolve reporting and data issues, and collaborate with stakeholders to provide precise, actionable insights promptly.

• Propel the integration and enhancement of global sales tools by identifying opportunities to connect data sources, improve data visibility and integrity, and generate actionable insights through advanced analytics.

• Ensure the accuracy of customer hierarchy structures and geographic data across various systems, including testing modifications in data structures and adding new fields to the data warehouse.

• Offer exceptional customer service to Sales Teams by delivering clear communication and prompt responses to sales support inquiries.

• Collaborate effectively with internal IT resources to successfully implement cross-functional projects, providing functional expertise, insights from end-users, and conducting testing.

⛳️ Requirements

• Bachelor's degree, along with 4+ years of relevant work experience.

• Strong background in sales analytics.

• Familiarity with CRM and data visualization tools, particularly Salesforce and Power BI.

• Proficient in MS Excel.

• Adaptable, capable of multitasking, and willing to embrace challenges.

• Dependable with a strong work ethic.

• Experience in the Semiconductor industry or a similar manufacturing environment is preferred.

• Exposure to “big data” and master data concepts is preferred.

• Strong project management and communication skills are preferred.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work hours and remote work options.

• Collaborative and inclusive company culture.