This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main technical authority throughout the sales process for Aura’s MSP partner network.

• Collaborate with Sales Account Executives to provide technical presentations, tailored product demonstrations, and technical proofs of concept specifically designed for MSP environments.

• Design and implement technical onboarding, training, and solution architecture guidance for MSP engineers and technical leaders.

• Clearly convey concepts of endpoint protection, mobile threat defense, device management integration, and threat response to both technical and executive audiences.

• Engage with MSP distributors, aggregators, and technology partners on matters of technical integration, solution packaging, and market expansion.

• Oversee technical responses for RFPs, RFIs, and security questionnaires.

• Relay partner feedback to Product Management and Engineering to shape product roadmaps.

⛳️ Requirements

• Over 5 years of experience in a Sales Engineering, Solutions Architect, or technical pre-sales role within the enterprise software or cybersecurity sector.

• Proven success in working directly with Managed Service Providers (MSPs).

• Comprehensive knowledge of RMM/PSA workflows, multi-tenant architectures, and the MSP business model.

• Strong technical expertise in endpoint security (EDR/EPP), mobile security (iOS/Android threat defense), network security basics, and identity protection.

• Exceptional skill in conveying complex technical concepts to both technical engineers and business executives.

• Proven track record of troubleshooting technical challenges during pre-sales cycles and guiding POCs to successful completion.