Sales Development Representative

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee and process company-supplied B2B lead lists to create qualified sales opportunities.

• Engage in outbound prospecting through cold calls, emails, LinkedIn, and SMS.

• Cultivate longer sales-cycle opportunities until prospects are ready to buy.

• Assess prospects based on their business needs, buying intent, timing, decision-making authority, and potential opportunity value.

• Establish connections with US-based decision-makers in the hospitality, events, education, religious, and municipal sectors.

• Manage objections and conduct organic, unscripted dialogues.

• Identify qualified opportunities and pass them on to Territory Sales Representatives.

• Keep precise CRM records of prospect interactions and opportunities.

• Follow up consistently and manage multiple opportunities across different sales-cycle phases.

• Research accounts and tailor outreach using sales intelligence and prospecting tools.

• Utilize AI tools for prospect research, personalization, summarization, and productivity enhancements.

• Report on activities, pipeline progress, qualified opportunities, and follow-up needs.

• Work independently and take initiative without requiring constant supervision.

• Potentially assist in progressing opportunities throughout the sales process and contribute to closing deals.

• Generate qualified opportunities accepted by Territory Sales Representatives.

• Uphold the quality of qualifications, pipeline development, lead nurturing, CRM accuracy, follow-up discipline, and consistent outbound efforts.

⛳️ Requirements

• At least 3 years of experience in B2B outbound sales, SDR, BDR, lead generation, lead nurturing, or inside sales.

• Demonstrated success in generating qualified opportunities for an outside or field sales team.

• Experience selling in the US market is highly beneficial.

• Familiarity with longer B2B sales cycles is preferred.

• Background in SaaS, BPO, commercial services, furniture, hospitality, events, or other B2B settings is advantageous.

• Prior fully remote work experience is strongly preferred.

• Fluent and professional spoken English is essential.

• Clear, neutral, and easily comprehensible English suitable for US-based decision-makers.

• Strong telephone presence with confidence in communicating without relying heavily on scripts.

• Exceptional objection handling, rapport-building, and questioning abilities.

• Capability to communicate professionally with senior business decision-makers.

• A voice sample or recorded call example is required with each candidate submission.

• Ability to manage daily pipeline and priorities autonomously.

• Capacity to work without constant oversight.

• Proactive in activity and progress reporting.

• Ability to identify follow-up needs without prompting.

• Consistent productivity while working remotely.

• Strong sense of accountability and ownership.

• Proficiency in CRM, sales technology, and prospecting tools.

• A dedicated, quiet home office is required.

• Reliable high-speed internet connection is essential.

• Appropriate computer/laptop and professional work environment needed.

• Reliable backup power for outages/load shedding, such as an inverter or UPS, is necessary.

• Mobile internet/data failover capability is required.

• Ability to remain operational during power or connectivity disruptions.

• Availability to work Monday to Friday, approximately 15:00–23:00 SAST, shifting to approximately 16:00–00:00 SAST during US winter time, on a long-term basis.

🏝️ Benefits

• Full-time remote position.

• Opportunity to collaborate with an established US business.

• Direct exposure to the US B2B market.

• Long-term growth potential.

• Initial one-month trial period, followed by ongoing employment based on performance.

• Potential for additional opportunities as the business grows.

• Possible commission structure tied to performance.