Sales Development Representative

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Take ownership of and oversee the annual maintenance renewal process for designated customer accounts.

• Actively engage with customers prior to renewal dates to ensure timely renewals and reduce churn.

• Recognize potential renewal risks and create retention strategies in collaboration with Sales leadership.

• Assist in upsell and cross-sell initiatives by identifying customer needs and coordinating with Sales Executives.

• Perform outbound prospecting via calls, emails, LinkedIn, and other communication channels.

• Follow up on inbound leads and evaluate fit through discovery discussions.

• Arrange meetings and facilitate transitions to Sales Executives.

• Keep accurate records of customer, renewal, and pipeline data in Salesforce or another CRM.

• Research targeted accounts and tailor outreach based on company size, industry, and buyer personas.

• Monitor and report on renewal progress, sales activities, pipeline status, and key performance indicators.

• Stay informed about Avandra Imaging products, customer requirements, and the competitive landscape.

⛳️ Requirements

• 0–3 years of experience in sales, customer success, account management, or any customer-facing role.

• Excellent written and verbal communication abilities.

• Strong organizational and time management skills, capable of juggling multiple priorities.

• Proficient in using CRM systems such as Salesforce.

• Detail-oriented with a strong follow-through and a proactive attitude toward customer engagement.

• Ability to discern customer needs and identify opportunities for account growth.

• Self-driven, coachable, and eager to learn about sales strategies, customer retention, and best practices in account management.

• Comfortable operating in a fast-paced, metrics-oriented environment.

🏝️ Benefits

• Significant impact facilitating medical advancements.

• A career-defining opportunity with exposure to strategy, operations, fundraising, M&A, and scaling.

• Opportunity to collaborate with an experienced healthcare technology founder and supportive investors.

• Competitive compensation package.

• Equity options.

• Comprehensive benefits package.

• Hybrid work flexibility.

• Culture driven by core values.