Sales Coordinator

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Oversee purchasing, order management, and delivery schedules to guarantee precise and efficient order flow.

• Provide exceptional customer service through prompt and professional communication with clients and internal teams via phone and email.

• Actively update customers on order status to ensure a smooth customer journey.

• Handle multiple orders at once in a fast-paced setting while maintaining a focus on customer needs and appropriate urgency.

• Enhance customer satisfaction by ensuring precision, attention to detail, and prompt processing of all orders.

• Recognize opportunities for process enhancements and contribute to overall service and operational improvements.

⛳️ Requirements

• Previous experience in sales support, customer service, or a similar field is preferred.

• Proficient in Microsoft Office Suite: Excel, Word, PowerPoint, and Outlook.

• Results-driven with a strong focus on customer service.

• Exceptional attention to detail, integrity, and professionalism.

• Capability to swiftly learn new systems, juggle multiple tasks, and prioritize effectively.

• Strong written and verbal communication abilities.

• Ability to excel in a collaborative and inclusive environment.

• Experience with Salesforce or other CRM software is advantageous.

🏝️ Benefits

• Health insurance

• Dental insurance

• Vision insurance

• Paid time off

• Life insurance

• 401(k) with company match

• Mental health coverage

• Gender affirming benefits

• Family building benefits

• Paid parental leave

• Associate discounts

• Community involvement opportunities

• Bonus or incentive plan eligibility