Sales Associate

This is a fully remote position, open to applicants in Idaho.

📋 Description

• Oversee Spotlight’s on-site boutique during events.

• Set up and dismantle pop-up retail spaces.

• Ensure the store is organized, visually appealing, and well-stocked.

• Precisely count, reconcile, manage a cash drawer, and report any discrepancies.

• Achieve city-specific sales targets through suggestive selling, multiple product sales, and upselling techniques.

• Carry out post-event inventory to aid in restocking and maintaining accurate quantities.

• Utilize the POS system for transactions, returns, and exchanges.

• Foster enduring relationships with clients and customers.

• Deliver knowledgeable and friendly service that aligns with Spotlight’s customer experience standards.

• Comprehend and adhere to Spotlight Dance Cup procedures and guidelines to accurately address inquiries.

• Assist with stage setup once boutique responsibilities are completed.

• Provide support for truck loading and unloading as necessary.

⛳️ Requirements

• Previous customer service, retail, or boutique sales experience is essential.

• Prior experience in customer service or retail is mandatory.

• Knowledge of merchandising is helpful and preferred.

• Experience in dance, theater, or live event environments is preferred.

• Familiarity with dance or performing arts is advantageous.

• Outstanding organizational skills and meticulous attention to detail are required.

• Strong problem-solving and critical thinking skills are necessary.

• Ability to maintain professionalism and positivity in high-energy environments.

• Must live within a reasonable distance from a U.S. international airport or hub.

• Willingness to travel frequently during the event season from January to July.

• Capability to lift up to 50 pounds and set up equipment.

• Comfortable sharing hotel accommodations with same-gender colleagues during events.

• New or first-year event staff must participate in an audition and training session in Eagle, Idaho.

• Availability to work early mornings or late evenings.

• Ability to attend approximately 6–10 regional events annually and potentially 1–2 national events.

🏝️ Benefits

• 100% Employee-Owned (ESOP).

• Annual Bonus based on a percentage of EBITDA, subject to eligibility.

• 401(k) Retirement Plan with a 3% Company Contribution, subject to plan eligibility.

• Mock training: Spotlight covers flights, transport, lodging, and meals for the audition and training session in Eagle, Idaho.