Sales Assistant – Affiliates

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Identify and cultivate relationships with affiliates, aiding in the expansion of the partner portfolio and operational growth.

• Oversee the affiliate experience from the first point of contact and onboarding to the development of the partnership.

• Analyze each partner’s profile and potential, showcase opportunities, motivate activation, and discover methods to enhance volume and performance.

• Nurture strong connections with affiliates, engage in discussions, assist in negotiations, follow up, and uncover new opportunities.

• Deliver daily assistance to affiliates, manage requests, and direct inquiries to the correct department.

• Monitor requests from initiation to resolution, ensuring timely responses and effective communication.

• Track daily offer AOV metrics, detect inconsistencies, and implement measures to safeguard profitability.

• Document and manage issues, maintaining updated reports to aid in management decision-making.

• Facilitate onboarding for new affiliates, which includes granting access, creating groups, distributing materials, and providing initial follow-up support.

• Organize departmental resources, internal processes, and documentation efficiently.

• Recognize opportunities for workflow enhancements and suggest actions to boost productivity, revenue, and affiliate engagement.

• Assist Affiliate Management in organizing and monitoring strategic initiatives.

⛳️ Requirements

• Possess experience or knowledge in Digital Marketing, Direct Response, affiliate programs, digital products, or e-commerce.

• Excellent written and verbal communication skills for fostering relationships with affiliates and internal teams.

• Strong organizational capabilities and meticulous attention to detail while juggling multiple priorities.

• Proactive attitude, with the ability to independently identify issues and seek resolutions.

• Analytical skills to track metrics and interpret operational reports effectively.

• Intermediate proficiency in English for reading materials and navigating platforms.

• Ability to collaborate effectively within a team while adhering to established processes and organizational frameworks.

• Previous experience in affiliate support or community management is advantageous.

• Experience in Digital Marketing, Direct Response, or digital product operations is a plus.

• Background in Customer Success, Support, or Customer Relations is a plus.

• Knowledge of Excel or Google Sheets is beneficial.

• Familiarity with affiliate platforms and process management tools is advantageous.

• An ownership mindset, a sense of urgency, and a commitment to achieving results.

🏝️ Benefits

• Fully remote work environment.

• Commission program based on performance and results.

• Opportunity to engage in a large international Direct Response operation.

• Career development plan, ongoing training, and authentic opportunities for professional growth.

• Exposure to various business models, including Direct Response operations, Affiliate teams, and commission-based education markets.

• High-performance, merit-driven atmosphere focused on scaling operations.

• Active participation in creating and expanding campaigns that yield millions in revenue.

• Access to strategies, insights, and knowledge-sharing with top professionals in the performance marketing field.

• Freedom to experiment with new ideas, suggest improvements, and make a tangible impact on operations.

• A collaborative team culture emphasizing knowledge exchange, experience sharing, and support for professional development.

• Daily engagement with experts in Copywriting, Traffic Acquisition, Performance Marketing, Products, Data, and Operations.