Sales and Business Administrator

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Deliver comprehensive administrative assistance to the sales team.

• Prepare, process, and oversee customer quotations.

• Assist with sales inquiries and customer communication.

• Maintain precise sales records and customer data.

• Support the preparation of sales documentation and related paperwork.

• Collaborate with sales representatives to efficiently process customer requests.

• Monitor outstanding quotations, orders, and administrative actions.

• Ensure timely communication among sales teams, customers, and suppliers.

• Process customer orders and manage purchase orders effectively.

• Follow up with suppliers regarding outstanding purchase orders and updates.

• Track orders and keep accurate records of order progress.

• Assist with invoicing administration and necessary supporting documentation.

• Verify quotations, purchase orders, and invoices for accuracy.

• Identify and resolve any administrative discrepancies.

• Provide direct administrative support to senior management.

• Manage professional email correspondence and organize inboxes.

• Assist with calendar management, diary coordination, and scheduling meetings.

• Prepare business documents, spreadsheets, and correspondence.

• Follow up on pending actions and administrative priorities.

• Coordinate communication with internal teams, suppliers, and external stakeholders.

• Handle confidential business information with professionalism.

• Communicate with suppliers regarding orders, quotations, and outstanding documentation.

• Assist with administration of supplier accounts and vendor programs.

• Maintain accurate supplier records.

• Keep customer information updated in the CRM system.

• Update sales records, customer interactions, and order information.

• Organize and maintain electronic filing systems.

• Prepare Excel spreadsheets, trackers, and administrative reports.

• Support daily operational administration.

• Independently manage routine sales and business administration within the first 90 days.

• Reduce the administrative burden on the sales team, allowing them to focus on revenue-generating activities.

⛳️ Requirements

• At least 3 years of experience in sales administration, order processing, business administration, office administration, or executive support.

• Proven experience in preparing quotations and processing customer orders.

• Experience in managing purchase orders and following up with suppliers.

• Strong proficiency in Microsoft 365, especially Microsoft Outlook, Microsoft Excel, Microsoft Teams, and Microsoft Word.

• Confident in using CRM systems and maintaining accurate customer records.

• Experience providing direct administrative support to a sales team, director, or senior management.

• Strong organizational skills with excellent attention to detail.

• Ability to manage multiple priorities and meet deadlines.

• Excellent written and verbal communication skills in English.

• Professional and confident in communication with customers and suppliers.

• Ability to work independently with minimal supervision.

• Strong problem-solving skills and a proactive approach to administrative tasks.

• Comfortable working remotely during UK business hours.

• Advantageous: experience in IT distribution, technology reselling, or hardware supply.

• Advantageous: experience with a B2B supplier, wholesaler, or distribution company.

• Advantageous: previous experience supporting a UK-based business.

• Advantageous: familiarity with UK business processes, customer service standards, or supplier operations.

• Advantageous: experience dealing with educational institutions, schools, or public-sector procurement.

• Advantageous: experience managing high volumes of quotations, purchase orders, and invoices.

• Advantageous: experience supporting multiple sales representatives or senior executives.

• Advantageous: familiarity with supplier or vendor administration processes.

🏝️ Benefits

• Fully remote work arrangement.

• Permanent, full-time employment.