Sales and Account Management Director

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Take charge of and enhance Surecomp’s strategic banking partnerships in the Philippines.

• Discover new business prospects within the local banking sector.

• Act as the primary executive contact for key banking clients.

• Cultivate trusted advisor relationships with high-level stakeholders and executive sponsors.

• Propel customer retention, growth, and long-term account development.

• Oversee customer satisfaction and executive engagement throughout the account lifecycle.

• Serve as the executive commercial lead for customer escalations, strategic reviews, and significant project governance discussions.

• Spot cross-sell and upsell opportunities within current accounts and facilitate account growth.

• Collaborate with solution consultants, delivery teams, and product management to customize solutions and ensure customer success.

• Support customer escalations and uphold alignment with delivery teams.

• Provide customer feedback to product and delivery teams to enhance service offerings.

• Identify selective new bank logo and SaaS opportunities targeting smaller and mid-sized banks.

• Manage lead qualification, proposals, negotiations, and deal finalization.

• Maintain precise sales pipeline data and forecasts for management review.

• Develop and implement territory and account strategies aligned with company objectives.

• Represent Surecomp in client meetings, industry events, conferences, and local networking functions.

• Monitor industry trends, competition, and market dynamics within the Philippines banking and fintech landscape.

⛳️ Requirements

• Over 5 years of experience in enterprise software sales or strategic account management in the high-tech, fintech, banking technology, or financial software sectors.

• Demonstrated experience managing strategic banking relationships and/or selling complex banking technology solutions to Tier 1 banks or financial institutions.

• Proven track record in managing extended sales cycles and intricate decision-making processes involving multiple stakeholders.

• Experience in selling to or overseeing large banking clients, preferably in the Philippines market.

• Familiarity with transaction banking, trade finance, cash management, payments, lending, core banking, digital banking, or related banking technology sectors.

• Expertise in relationship selling and managing senior stakeholders within banks or financial institutions.

• Strong understanding of the local market and network within the Philippines banking ecosystem, particularly in Manila.

• Exceptional English communication skills, both written and verbal, along with proficiency in Tagalog.

• Strong skills in relationship-building, negotiation, communication, prioritization, time management, organization, presentation, proposal writing, RFP responses, and high-value solution selling.

• Ability to engage C-suite executives and senior business, operations, and technology stakeholders in financial institutions.

• Capacity to work both independently and collaboratively within a team setting.

• Ability to excel in a global, multicultural environment.

• Strong work ethic, proactive mindset, and results-oriented approach.

🏝️ Benefits

• Remote work arrangement.

• Frequent local travel within the Philippines.

• Opportunity to thrive in a fast-paced, global environment.

• Chance to make a significant impact within a growing technology company.