Sales Agent

This is a fully remote position, open to applicants in United States.

📋 Description

• Reach out to previous and inactive Pest Plus clients using designated customer lists

• Reconnect with customers who have canceled or ceased their Pest Plus services

• Identify reasons for customer departure and adjust discussions accordingly

• Offer promotions, discounts, and service incentives to motivate customers to return

• Gather property details, including estimated square footage

• Articulate the advantages and value of Pest Plus services

• Encourage and solicit customer reviews, including providing service credits when applicable

• Keep precise records of customer engagements, results, and follow-up prospects

• Follow up with interested leads to optimize conversion chances

• Achieve activity and sales targets while upholding a professional customer experience

• Perform high-volume outbound calls, comprehend customer requirements, address objections, and request the sale

• Monitor outbound activities, reactivation/conversion rates, returning customers, follow-up completion, sales generated, customer engagement, and record accuracy

⛳️ Requirements

• Prior experience in sales, telemarketing, customer service, or business development

• Excellent verbal communication and interpersonal abilities

• Friendly, confident, and professional phone demeanor

• Capability to quickly establish rapport and manage customer objections

• Strong persuasion and closing capabilities

• Proficient in working with spreadsheets and customer databases

• Ability to find property information online

• Excellent organizational skills and attention to detail

• Capacity to work independently in a remote setting

• Dependable internet connection and suitable remote work tools

• Experience in pest control, home services, or another recurring-service sector is preferred

• Previous involvement in customer reactivation or win-back campaigns is preferred

• Outbound sales or call center experience is preferred

• Familiarity with CRM systems is preferred

• Proven history of achieving sales or conversion objectives is preferred

🏝️ Benefits

• Flexible scheduling options

• Remote work arrangement available

• Service credits provided when applicable for customer reviews