Sales Administrator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Accurately and efficiently process customer orders for both B2B and B2C clients.

• Oversee the entire order lifecycle from entry to delivery.

• Communicate with customers regarding updates on their orders, delivery timelines, and any inquiries.

• Collaborate with Sales, Warehouse, and Accounts teams to ensure seamless operations.

• Keep customer records, product details, and system information up to date.

• Track order progress and proactively address any issues that arise.

• Provide support for customers, sales operations, and order fulfillment across various channels.

⛳️ Requirements

• A minimum of 2 years of experience in Sales Administration, Order Processing, Customer Service, or a related field.

• Proven experience in processing customer orders within a high-volume setting.

• Exceptional attention to detail and commitment to data accuracy.

• Intermediate proficiency in Excel, including knowledge of formulas and pivot tables.

• Familiarity with using multiple systems, portals, and software applications.

• Strong skills in customer service and effective communication.

• Background in catalog maintenance, data entry, and sales support tasks.

• Ability to prioritize competing tasks and adjust to varying workflows.

• Willingness to work fixed early morning hours aligned with Australian Eastern Time.

• Must reside in the Philippines, as the schedule is set according to PH Time.

🏝️ Benefits

• Permanent remote work arrangement.

• Stable, long-term career opportunity.

• Experience working within an Australian business environment.

• A collaborative and supportive team culture.

• Opportunities to enhance your skills in ERP systems, customer operations, and sales administration.

• Early finishing hours, allowing you to enjoy your afternoons free.

• Access to learning opportunities, mentorship, and support.

• Participation in team-building events and company-wide celebrations.

• Wellness programs available.

• Access to world-class office facilities.

• Direct collaboration with international clients and their teams.