Sales Admin

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Take charge of pre move-in client communications, which includes sending move-in hand-off emails that provide clients and guests with all necessary information prior to their arrival.

• Oversee background requirements by producing background documentation and forwarding it to clients for their review.

• Follow up with clients and guests to guarantee that background checks are completed within the required timeframe.

• Identify and route background documents through the appropriate e-signature workflow.

• Evaluate guests using SafeRent Solutions and monitor results until completion.

• Coordinate pet and parking registrations with both clients and property partners.

• Inform clients of any changes in date (COD), changes of address (COA), and cancellations, ensuring that all parties remain informed.

• Conduct daily arrival audits to verify that upcoming bookings are complete, accurate, and ready for move-in.

• Dispatch manual arrival emails when automated communications are not applicable.

• Set up bookings in BlueB, which includes creating buildings, properties (POs), and Deal Sheet (DS) records.

• Keep precise records across internal systems to ensure that sales, sourcing, and operations teams have the most current information.

• Collaborate with internal teams to quickly address issues and provide a seamless move-in experience for every guest.

• Manage competing tasks in a fast-paced environment, prioritizing client communication and time-sensitive requests.

• Investigate alternative solutions and available options to achieve optimal outcomes for clients.

⛳️ Requirements

• 1–2 years of experience in sales support, administration, corporate housing, hospitality, real estate, property management, or a related field.

• Outstanding organizational skills with the ability to handle multiple bookings and deadlines at once.

• Exceptional attention to detail when processing documents, screenings, and system entries.

• Clear and professional written and verbal communication skills with clients and guests.

• Strong follow-through capabilities and the ability to keep tasks progressing without requiring close supervision.

• Familiarity with tenant screening, background checks, or lease/onboarding paperwork is advantageous.

• Proficiency in Google Suite and the ability to quickly learn internal systems for data entry and tracking.

• Proactive, solution-oriented approach with the capability to operate efficiently in a fast-paced environment.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career growth.

• Flexible work hours and a supportive work environment.

• Employee discounts on services and products.