Sales Account Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee and grow customer accounts within the U.S. West Territory, encompassing academic, biotech, pharmaceutical, CRO, government, and research institutions.

• Discover new business prospects and foster revenue growth.

• Establish long-term relationships with researchers, lab leaders, procurement contacts, and other influential decision-makers.

• Conduct regular meetings with customers, both virtually and face-to-face, to comprehend research requirements and identify opportunities for abm products and services.

• Create territory and account strategies, prioritize high-potential clients, and sustain a robust sales pipeline.

• Assess customer needs and collaborate with internal technical and product teams to suggest suitable solutions.

• Achieve or surpass assigned revenue goals, sales KPIs, and territory growth targets.

• Keep precise and timely records of customer interactions, opportunities, pipeline, forecasts, and activities in the CRM system.

• Work together with Technical Support, Marketing, Customer Service, Operations, and other internal teams to ensure a strong customer experience.

• Represent abm at regional conferences, trade shows, scientific gatherings, and other customer-facing events.

• Observe market trends, customer requirements, and competitor actions while providing insights to bolster commercial strategy.

• Travel frequently within the designated territory for customer meetings, conferences, and events, with occasional trips to other abm locations as necessary.

⛳️ Requirements

• Bachelor's degree in Life Sciences, Biotechnology, or a related field.

• An advanced degree is advantageous.

• A minimum of 2 years experience in business development, account management, or technical sales within the life sciences or biotechnology industry.

• Strong knowledge of the U.S. life science research, biotechnology, and pharmaceutical markets.

• Experience in selling cell lines, primary cells, cell-based products, research reagents, or similar life science products is highly preferred.

• Familiarity with managing customers in the Western U.S. and/or an established customer network in the region is a plus.

• Proven capability to cultivate customer relationships, identify sales opportunities, and drive revenue growth.

• Excellent interpersonal, presentation, negotiation, and communication skills.

• Self-driven and organized, with the ability to independently manage a geographic territory and prioritize competing tasks.

• Comfortable operating in a dynamic, growth-focused environment.

• Proficient in CRM systems and Microsoft Office applications.

• Willingness and ability to travel regularly throughout the designated territory.

🏝️ Benefits

• Eligible for a performance-based sales incentive program.

• Paid time off and company holidays.