Robotics Maintenance and Field Services Technician II/III

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Implement new robotic systems at client locations, which includes installation, commissioning, validation, and handoff to the customer.

• Conduct preventative maintenance on autonomous robotic systems.

• Diagnose and resolve mechanical, electrical, pneumatic, controls, and networking issues.

• Carry out repairs, upgrades, retrofits, and modifications in the field.

• Assist customers in ramping up and achieving operational readiness after deployment.

• Collaborate directly with customers to optimize uptime, reliability, and operational efficiency.

• Record failures, gather field data, and aid in root cause analysis.

• Work closely with the Engineering team to enhance product reliability and ease of service.

• Contribute to the creation of maintenance procedures, service standards, troubleshooting manuals, and best practices.

• Assist in product validation, pilot launches, and introductions of new products.

• Travel across the United States for deployments, preventative maintenance, troubleshooting, upgrades, and urgent service calls.

⛳️ Requirements

• Proven experience in troubleshooting, repairing, building, maintaining, or deploying electromechanical systems.

• Strong mechanical skills and effective hands-on problem-solving abilities.

• Capability to identify issues related to electrical, mechanical, pneumatic, and controls.

• Experience with motors, sensors, actuators, drives, pneumatics, conveyors, robotics, industrial automation, CNC machinery, AGVs, AMRs, or comparable systems.

• Proficiency in reading electrical schematics, mechanical drawings, and technical documentation.

• Familiarity with hand tools, power tools, multimeters, and diagnostic instruments.

• Excellent communication skills and professionalism when interacting with customers.

• Ability to work independently and take initiative in addressing challenges.

• Eagerness to learn new technologies and thrive in a dynamic environment.

• Valid driver's license and the ability to travel frequently.

• Approximately 75% travel across the United States.

• An Associate's or Bachelor's degree in Engineering, Robotics, Mechatronics, Electronics, Industrial Technology, programming, or computer science is advantageous but not mandatory.

• Experience in robotics or automation is a plus.

• Background in field service is a plus.

• Familiarity with PLC troubleshooting is a plus.

• Experience with networking or Linux is a plus.

• Knowledge of ROS is a plus.

• Experience in a startup or high-growth environment is a plus.

• A military technical background is a plus.

• Skills in fabrication, machining, welding, or 3D printing are a plus.

🏝️ Benefits

• Completely employer-sponsored health insurance.

• Managed 401(k) plan.

• Regular meals provided in the office.

• Unlimited paid time off (PTO).

• Paid holidays.

• Social events for team building.

• A collaborative, low-ego work environment.

• Empowered to take ownership and address real challenges.

• An equal opportunity employer that welcomes applicants from all backgrounds.