Robotics Service Sales Specialist

This is a fully remote position, open to applicants in Spain.

📋 Description

• Assist local ABB Robotics and Connected Care teams in identifying, qualifying, and developing AMR Connected Care opportunities within the Installed Base.

• Lead the commercial development of Connected Care agreements, lifecycle services, upgrades, retrofits, digital solutions, and value-added service offerings.

• Establish and maintain a designated pipeline of AMR Connected Care opportunities.

• Ensure systematic follow-up, commercial forecasting, and CRM opportunity management.

• Support strategic customer interactions, commercial negotiations, and complex or multi-country service proposals.

• Equip local teams with customer-value messaging and sales resources.

• Collaborate with local sales teams, service organizations, product management, marketing, technical support, operations, pricing, and commercial excellence functions, as well as customers and partners.

• Enhance Installed Base penetration and cultivate recurring service revenue throughout the AMR lifecycle.

⛳️ Requirements

• Background in Engineering, Business Administration, Industrial Management, or a related field.

• Proven experience in service sales, technical sales, business development, or lifecycle services within robotics, automation, logistics, or industrial technology.

• Capability to develop commercial opportunities, value propositions, and Installed Base penetration strategies with geographically dispersed sales organizations.

• Knowledge of service agreements, upgrades, retrofits, recurring-revenue models, and digital or software-enabled lifecycle services.

• Familiarity with CRM and commercial management tools, preferably Salesforce or a similar platform.

• Professional proficiency in English; Spanish is a plus.

• Strong communication and stakeholder management skills, along with change management capabilities, resilience, and a strategic mindset.

• Willingness to travel based on business and customer requirements (approximately 60% of the time).

• Experience with AMRs, AGVs, industrial robotics, warehouse automation, or intralogistics is preferred.

• Previous exposure to global or regional sales organizations and matrix environments is advantageous.

• Ability to convert technical service capabilities into quantifiable customer value.

• Customer and commercial orientation, consultative selling skills, stakeholder management, sales discipline, cross-cultural collaboration, and the ability to influence without direct authority.

🏝️ Benefits

• Home Office Flexibility: Work from anywhere that suits you best with our flexible remote work options.

• Company Mobile Phone

• Learning & Training: A variety of learning opportunities to enhance your skills and advance in your career.

• Career Development: Prospects for internal career advancement through the Open Job Market.

• Flexible Work Practices that promote work-life balance.