RN Case Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with the clinical department and serve as a liaison between physician practices.

• Champion personalized treatment options that cater to the distinct care needs of patients.

• Educate and assist patients in navigating complex medical choices and healthcare systems.

• Develop and oversee care plans for patients dealing with chronic or serious health conditions.

• Engage with patients through assessment and communication to identify and prioritize their clinical support requirements.

• Provide patient-centered care, outstanding customer service, evidence-based education, assessment, and care navigation within the scope of practice.

• Recognize patient and caregiver educational requirements through telephonic assessment and engagement.

• Facilitate smooth transitions for patients moving from inpatient or post-acute facilities to their homes.

• Perform timely telephonic clinical outreach to targeted patients.

• Partner with PCPs, NPs, and healthcare teams to coordinate care and help patients maintain stability at home.

• Act as a key point of contact and information resource for patients, care teams, families, caregivers, payers, and community resources.

• Implement strategies aimed at enhancing health outcomes, reducing costs, and improving patient experiences.

• Collaborate with provider offices, Skilled Nursing Facilities (SNFs), hospitals, and Clinical Services teams.

• Coordinate care throughout the continuum while ensuring confidentiality is upheld.

• Assist patients in navigating the healthcare system and overcoming obstacles.

• Organize treatment and services as necessary.

• Schedule medical appointments as required.

• Communicate health conditions effectively with patients and their families.

• Provide community resources and assist in addressing social determinants of health.

• Maintain a thorough understanding of community resources.

• Take responsibility for the quality of care delivered.

• Engage in continuous learning to enhance clinical care coordination.

• Depending on the market location, travel may be required, but will be less than 5% to visit provider offices.

⛳️ Requirements

• Preferred Bachelor’s degree in Nursing, or an Associate’s degree in Nursing with relevant experience.

• A minimum of 5 years’ experience as an RN or RN Case Manager specializing in complex care management.

• At least 3 years’ experience in Med Surg or Home Health settings.

• Experience in providing Transitions of Care is essential.

• Startup experience is a plus.

• Must possess an unencumbered RN license, compact nursing license, or obtain a compact nursing license within 6 months of hire.

• Accredited Case Manager (ACM) designation is preferred.

• Must be adaptable and comfortable with rapid changes.

• Strong verbal and written communication skills are required.

• Excellent organizational skills and meticulous attention to detail are necessary.

• An entrepreneurial spirit with a sense of ownership and the ability to thrive in ambiguity is essential.

• Must be solution-oriented, capable of thinking strategically and creatively when making decisions.

• Ability to work independently while effectively engaging as part of a fully remote team.

• Must be coachable, able to accept direction and feedback, and forward-thinking in challenging the status quo.

• Comfortable providing care management utilizing telehealth capabilities.

• Proficient in Microsoft Office Suite or similar software.

• Ability to efficiently utilize various documentation tools and technological platforms, including EMRs, and be comfortable with digital technologies.

• Demonstrates a positive attitude along with respectful, professional customer service.

• Are you bilingual and fluent in Spanish?

• Must hold an active, unencumbered RN license in the U.S. and/or a compact license as specified in the application form.

🏝️ Benefits

• Annual bonus potential.

• Health benefits effective from the start date.

• Health & Wellness Program: up to $300 per quarter for your overall well-being, available from the start date.

• 401(k) plan begins on the first of the month following your start date; 100% match on up to 4% of your annual salary.

• Unlimited (or generous) paid “Vytal Time,” along with 5 paid sick days after your first 90 days.

• Company-paid Short-Term Disability (STD) and Long-Term Disability (LTD).

• Technology setup provided.

• Opportunity to contribute to building a market leader in value-based healthcare within a rapidly growing organization.