RN Care Manager

This is a fully remote position, open to applicants in Louisiana.

📋 Description

• Oversee all activities related to case management for members

• Assess the medical requirements of members

• Promote the overall health and wellness of members

• Create strategies to tackle challenges, outcomes, and opportunities to improve members' overall wellness through integration

• Provide instruction on programs and procedures in accordance with network management and clinical coverage policies

⛳️ Requirements

• Active Clinical Licensure (RN, LCSW, LPC, LMFT) required

• Experience in Case Management

• Strong orientation towards customer service and problem-solving

• Exceptional communication and telephonic skills

• Proficient in motivational interviewing techniques and establishing rapport and trust over the phone

• High level of skill in documentation and adherence to compliance and regulatory standards

• Highly organized, self-motivated, and able to work without direct supervision

• Effective time management skills

• Ability to meet performance metrics

• Proficient with technology

• Flexibility in work schedule, with the ability to work 2 days a week until 9 PM local time

• Bachelor’s degree required

🏝️ Benefits

• Medical coverage

• Dental coverage

• Vision coverage

• Paid time off

• Retirement savings options

• Wellness programs

• Additional resources that support physical, emotional, and financial well-being

• Eligibility for CVS Health bonus, commission, or short-term incentive programs