Risk Management Services Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage directly with customers to implement business impact strategies while performing loss control and/or claims responsibilities.

• Provide guidance to customers on enhancing their risk profile utilizing independent judgment.

• Assist in notifying insurance carriers and third-party administrators about new losses.

• Aid Claim Advocates with documentation, correspondence, file management, data entry, and materials for claim reviews.

• Collect, organize, validate, and standardize claims and risk management data from various sources.

• Contribute to the development, testing, maintenance, and ongoing enhancement of client dashboards, risk financing analyses, reports, presentations, and analytical processes.

• Support the Loss Control team with document management and data entry tasks.

• Work collaboratively with account teams and cross-functional departments including Claims, Loss Control, Analytics, and account management to advance client risk management initiatives.

⛳️ Requirements

• Fundamental understanding of construction projects/builder risk.

• Required to learn OSHA regulations for general industry, loss control “best practices,” and workers compensation programs.

• Knowledge of or interest in commercial lines insurance, claims, loss control, and risk management.

• Capacity to learn and apply insurance terminology, basic claims and risk financing concepts, and coverage structures.

• Ability to convert data and analytical results into clear and concise business insights.

• Competence in handling large datasets and executing basic data analysis, reconciliation, and quality control tasks.

• Ability to collaborate effectively across Claims, Loss Control, Analytics, and account management teams.

• Experience with or interest in Power BI, data visualization, and business intelligence tools.

• Preferred familiarity with fundamental data concepts, including structured datasets, tables, relationships, and unique identifiers.

• Familiarity with Power Query, data transformation, or similar ETL tools is preferred.

• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

• Ability to deliver exceptional customer service.

• Strong organizational and time-management skills with the capacity to handle multiple tasks and recurring deadlines.

• Proactive attitude and ability to work independently without close supervision.

• Capability to make decisions both with and without established guidelines.

• Ability to offer technical support to customers, brokers, and underwriters.

• Excellent verbal and written communication skills.

• Customer-focused approach.

🏝️ Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance.

• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement.

• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services.

• Paid Time Off.

• Holidays.

• Preferred Partner Discounts.