Risk Management Program Manager – DRC

This is a fully remote position, open to applicants in Democratic Republic of the Congo.

📋 Description

• Assist in the execution of the Global Internal Audit strategy.

• Act as the primary risk manager for countries within the assigned portfolio.

• Collaborate with Country Directors to formulate Internal Audit strategies for each country.

• Aid in project design from the initial phase through to completion, which includes proposals, risk registers, and continuous risk management.

• Organize or delegate synchronization meetings with Country Directors.

• Provide HR supervision for countries within the portfolio.

• Lead sensitive and high-stakes investigations.

• Oversee Internal Audit processes for each designated country.

• Directly manage Internal Audit Managers and guide their performance and development.

• Assist with Internal Audit administration and procurement efforts within the countries.

• Conduct frequent spot checks on country operations and Internal Audit activities.

• Develop and analyze data to detect and mitigate fraud risks.

• Coordinate with Safeguarding, Programs, Technology, and external partners such as telecommunications providers.

• Travel to each country in the portfolio at least once annually for field visits.

• Own and track Internal Audit metrics and KPIs.

• Oversee country project workbooks that include work plans, staffing, technology needs, and timelines.

• Define and review risk classifications.

• Conduct weekly or bi-weekly meetings with Country Directors.

• Establish and monitor risk escalation protocols.

• Lead open and collaborative investigations into high-risk cases.

• Keep track of community-based fraud intelligence and escalate emerging risk trends.

• Monitor risk-reporting traffic and trends, highlighting high-risk countries and projects.

• Support innovation in technology-driven fraud prevention.

• Cultivate relationships with fraud-management stakeholders, including mobile-money telecommunications providers.

• Prepare quarterly productivity reports, project retrospectives, and progress updates.

• Recruit Internal Audit Managers and conduct regular check-ins and quarterly performance evaluations.

• Enhance team capacity, resolve conflicts, and foster a positive team culture.

• Provide annual training on fraud and safeguarding mitigation for country Programs teams.

• Assist with external audits and non-field-based fraud management.

• Identify opportunities for improving the efficiency and effectiveness of Internal Audit.

⛳️ Requirements

• Minimum of 3 years of experience leading audit, compliance, or risk functions, preferably combining strategy design with practical fieldwork.

• Experience in personally leading or overseeing sensitive and high-risk fraud investigations.

• Direct team management experience, including hiring, performance appraisal, and conflict resolution.

• Proven experience managing risk or audit functions across multiple countries or regional units concurrently.

• Willingness to conduct in-person field visits at least once per year to each country, even in low-resource or humanitarian/development environments.

• Experience collaborating with external partners and internal cross-functional teams, including Safeguarding, Programs, and Technology.

• Proficiency in utilizing data to identify fraud trends, develop KPIs/metrics, and oversee risk reporting.

• Open to employing AI and technology-driven fraud prevention tools.

• Experience contributing to project design, risk registers, and proposal drafting, preferably within NGO, cash-transfer, or development-sector contexts.

• Proven track record of producing strategic documents, quarterly reports, and retrospectives for leadership.

• Fluency in both English and French.

• Alignment with GiveDirectly Values, demonstrating emotional intelligence, problem-solving skills, project management capabilities, follow-through, and a commitment to inclusivity.

• Willingness to travel to each country in the portfolio at least once annually.

• Successful completion of reference checks, criminal background screenings, sanctions checks, and misconduct-related evaluations.

🏝️ Benefits

• A positive and supportive team environment with opportunities for career advancement.

• A strong commitment to fostering the development and growth of all staff members.

• Competitive salary, including performance-based bonuses.

• Comprehensive health benefits plan (specific details will vary by country).

• Unlimited paid time off (PTO), which we actively encourage employees to utilize!

• Target performance bonus of 10% (~$7,510), with potential for additional upside.

• $500 referral reward for a Manager role, payable upon successful hiring of the referral.

• Benefits stipend available for use towards benefits or as additional taxable income.

• Remote-first central support teams.